BRETT MORRIS
Fort Worth, Texas, *****, US 817-***-**** **********@*****.***
Obtaining a diverse skill set in the customer service industry over the last 15 years, allows me to be versatile and functional within many different environments of the industry. I am looking for a company I am able to grow with and expand my already well established abilities. I strive for excellence and have a passion for people. Making me an asset to any company who's goal is success.
Communication.
Customer relations.
Training and development.
Problem resolution.
Warehouse and fulfillment.
Marketing and promotions.
Quality control.
Time management.
Leadership.
High School 1999
Lewisville High School Lewisville, TX
Warehouse Specialist November, 2019 to July, 2021
Kohl's Distribution Desotot, Tx
Training and development of all new employees
Order picking and processing
Quality assurance of orders picked
Completed physical inventory counts on a weekly basis School Crossing Guard August, 2016 to October, 2019 Midlothian ISD Midlothian, TX
Ensured student safety by identifying potential conflicts and collaborating with community resource networks to resolve them.Contacted the Principal to report children who were not following safe crossing procedures.Safely crossed any and all pedestria across a busy highway in all weather conditions and extremes.Reported infractions involving vehicles to the school administration.
Contacted the Principal to report children who were not following safe crossing procedures. Safely crossed any and all pedestria across a busy highway in all weather conditions and extremes. Reported infractions involving vehicles to the school administration. Shift Lead Manager October, 2014 to February, 2016 Potbelly Sandwich shop Arlington, TX
Hiring, training and scheduling of all newly hired staff members. Managed a shift of 10 or more employees.
Managed delivery and catering orders.
Inventory and ordering of all products and tools needed on weekly basis. Maintained strong customer relations and retention by following up on quality of product and service of outbound orders. Mentoring and coaching of all staff members throughout a daily shift. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Impress Specialist August, 2012 to October, 2016
Office Max Cedar Hill, TX
Listened to customer for details of outline and instructions for project or creation being requested. Used skills in multiple programs for design and or editing of customer documents or projects. Maintained customer relations and retention with email/phone follow up on quality and service of all jobs completed. Scheduling of maintenance for all machines used on daily basis. Inventory and ordering for all products and tools necessary on weekly basis. Communicated with vendors on any new product or maintenance necessity of all machinery.