Service Agent Administrative Assistant
Resume:
Tina Epuna Tofaeono
Las Vegas, NV 89107 US
Mobile: 808-***-****
Email: **********@*****.***
South Pacific Academy
PO Box 520
Pago Pago, American Samoa 96799
Teacher K3
-Lead teacher
-Mentor
-Responsible for 15 children, daily
-Weekly lesson plans
-Daily routines
-Fire drill safety
-Tsunami and Hurricane drills and procedures
-Daily observations
-First Aid and CPR certified
-Parent/Teacher Conferences
-WASC participant
USNA/Naval Support-Child Dev Center (CDC) Naval Support Station Annapolis, MD 21409 United States
11/2008 - 6/2014
Series: 1703 Pay Plan: NA
Education Specialist (This was a federal job)
-Lead teacher
-Wrote weekly lesson plans
-Daily observations
-First Aid and CPR certified
-Fire safety training
-Child abuse training and awareness
-Participated in active shooter drills
-Cyber bully defense drills
-Food safety
Supervisor: Patty Curtis 410-***-****)
Okay to contact this Supervisor: Yes
Bay Area Community Church
884 Chesterfield Road
Annapolis, MD 21409 United States
06/2006 - 10/2008
Nursery Coordinator
-Responsible for infants to 2 years of age
-Recruit volunteers
-Create a weekly volunteer schedule
-Performed background checks
-Trained volunteers
Supervisor: Gail Wiles 410-***-****)
Okay to contact this Supervisor: Yes
Southwest Airlines
McCarran International Airport
Henderson, NV 89012 United States
04/1992 - 05/1996
Customer Service Agent
-Checked passengers in at ticket counter and gate
-Booking travel itineraries
-Checked luggage to desired location
-Performed exchanges and refunds
-Check in and inspect LEO’s (law enforcement officers)
-Inspect firearms
-Attend to unaccompanied minors
-Made overhead announcements
-Conducted oversold flights and offer compensation
-Conducted random TSA inspections
-Acting Supervisor to assist management when shorthanded Supervisor: Randy Shaw 702-***-****)
Okay to contact this Supervisor: Yes
AMR Services/American Airlines
McCarran International Airport
Henderson, NV 89012 United States
08/1989 - 04/1992
Customer Service Agent/Administrative Assistant
-Checked in passengers flying to and from Canada in charter groups
-Weight and balance worksheets
-Gate assignments and met arriving flights
-Typing
-Accounts receivable/accounts payable
-Forecasting
-Inventory
-Scheduling
Victor T. Williams, M.D.
2080 E. Flamingo, Ste. 120
Las Vegas, NV 89121 United States
06/1990 - 02/1992
Front Office Clerk/Administrative Assistant
-Check patients in and out
-Dictation notes and filed
-Transcribed referral letters
-Prior authorization for medical procedures
-Scheduling
Education: Bonanza High School Las Vegas, NV United States High School or equivalent 06/1989
References:
Patty Curtis* USNA Naval Support Child Dev. Center Manager 410-***-**** Randy Shaw* Southwest Airlines Station Manager 702-***-**** Michelle Bellamy Homeland Security Training Section 301-***-**** Ryan Downing USN Surface Warfare Officer 850-***-**** Tim Purcell Farmers Insurance Recruiter 702-***-****
* Indicates professional reference
Contact this candidate