Maintenance Technician Regional Property

MEGAN HERRING

*** * *** *** ***********, Florida, 32304 616-***-**** ************@*****.***

CAREER OBJECTIVE

Property Management Professional with 9 years diverse experience. Seeking a challenging opportunity to apply my ambition and skills in order to perform at peak operation standards. QUALIFICATIONS SUMMARY

Strong knowledge of principles and practices in Property Management. Great active listening, negotiation, and communication skills. Ability to adapt schedule when priorities consistently change, to meet multiple deadlines. Experience with high volume e-mails, phone calls, and juggling several software for smooth operation. Above average work ethic, detail oriented.

WORK EXPERIENCE

AMP Residential, Kentwood, MI

Residential Relations Coordinator, Woodland Creek and Woodbridge Apartments and Furnished Hospitality Guest Suites, Dec 2014 – Jul 2016

Manage two properties with 924 apartments, Hospitality Guest Suites, and corporate accounts with assets over $1,000,000 with an office team of 7, grounds and maintenance team of 11. Encourage all renewals to market price or short term premiums to control lease expiration dates for time management. Negotiate upgrades and enforce larger maintenance repairs upon renewal. Make purchasing decisions within budget, draft leases and other legal documents, oversee Onesite software and regular reports. Assist with occasional invoicing, answer accounting inquiries, and delinquent notices.

Conduct positive relations and prospect experience while abiding by company policy, lease terms, Michigan Housing Law, and Fair Housing Law.

Investigate and resolve resident complaints and violations. Send violation notices, and resolve conflict. Work with leasing team directly to constructively consult or train for areas of improvement.

• Lease apartments, prepare move ins, and rent/organize furnished hospitality guest suites for temporary stays and long term corporate stays.

Assist to schedule a community wide installations like complete re-plumbing, vacant upgrades and asphalt construction as well as general maintenance repairs. Inspect grounds, facilities, and curb appeal to delegate repairs or maintenance.

Coordinate at monthly resident events, maintain resident and vendor relations, sales leadership, precision paperwork and organization, with quick execution daily. Maintenance Technician, Eastbrook Apartments, Jan 2014 – Dec 2014 Turned vacant apartments for a community of 54 units, cleaned community common areas. Move-in check lists were returned with high satisfaction and little notation for damages or cleanliness. Receive service requests, executing quality performance of work, earned the standard of minimal call backs for the same request.

Basic plumbing, electrical work, excellent drywall repair and finishing. Maintained grounds entirely, summer/winter/ lawn, including manually setting, repairing sprinklers, and filling potholes. Plowed for snow removal, salted, and kept detailed log book in case of incident report, ect. Performed preventative maintenance tasks such as caring for power equipment, inspecting interior, exterior buildings for strong structure and smooth operation. On call for emergencies 24/7. Appliance, HVAC, water heater repair, used power tools and specialty equipment for clean cut jobs and accuracy.

Documented annual, semi-annual, routine maintenance in log books along with documentation of appliances, warranties, the age of vinyl and carpet. Consulted with contractors for quality work within the budget, took bids, establishing professional loyalty and rapport.

EDUCATION

Grand Rapids Community College, Grand Rapids, MI

2012-2014

REFERENCES

Peggy Goven, Regional Property Manager 616-***-**** Andy Spicer, Maintenance Supervisor (Woodland Creek and Woodbridge) 616-***-****

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