Customer Service Assistant Manager
Resume:
Amanda Blodgett
Contact Information
Yorktown,Virginia 23693
*.*******@*****.***
Key Skills
Customer Service
Billing
Social Media Marketing
Public Speaking
Sales
Organizational Leadership
Education
GED Commonwealth of Virginia Department of Education
ServSafe Certification Commonwealth of Virginia
Experience
May 2018- Present
Advanced Consultant • Pure Romance, Kitsap County WA
-Present live in-home presentations to clients
-Design marketing materials to generate new business, with an emphasis on social media
-Maintain database of clients for direct sales
-Produce sales to reach monthly goals
-Conduct routine phone calls to ensure customer satisfaction and quality level of service
-Attract, retain, and recruit active team members to build a growing business
-Coordinate and attend monthly sales team meetings
-Update product lists and merchandise
June 2016-May 2018
Assistant Manager • Subway, York County, VA
-Responsible for all opening and closing procedures for high-volume unit
-Manage shifts and delegate duties to on-site staff
-Create and maintain staff schedule
-Create and maintain inventory and order required assets
-Sales and Accounting reconciliation
-Train new staff and provide ongoing training for existing staff
September 2008- March 2016
Shift Manager • Dunkin’ Donuts, York County, VA
-Responsible for all opening and closing procedures for high-volume unit
-Manage shifts and delegate duties to on-site staff
-Create and maintain inventory and order required assets
-Train new staff and provide ongoing training for existing staff
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