Customer Service Secretary

SHAREECE COMMODORE

C U S T O M E R S E R V I C E R E P .

Lanham, MD 202-***-**** **********.**@*****.***

OBJECTIVE

A highly-motivated individual who is looking to advance their career in the customer service field. Reliable and dedicated with the ability to grasp and apply new procedures quickly; organize and prioritize tasks to meet deadlines and adapt readily to new challenges. K E Y S K I L L S — EXPERIENCE

Excellent

customer/communication

skills

Office Management

Organization and time

management skills

Basic computer literacy

Attention to detail

Calendar management

Project management

August 2017-February 2020

DISPATCHER • METRO ACCESS

Answer phones cordially and address

questions/concerns

Oversee routes and track estimated time of arrival for employees

Coordinate schedules in an effective manner

Provide reports to management

January 2010-May 2017

SECRETARY • THOMPSON HOSPITALITY

Answer incoming calls and route the call accordingly

Maintain effective records

Provide high-level clerical support to supervisor on duty

Make sure all products and supplies were prepared for weekly meetings

EDUCATION

Woodson Senior High School June 1987

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