Edress Attaee

adutib@r.postjobfree.com

916-***-****

Objectives:

Seeking for a position as IT Specialist/Desktop Support in your company that will allow me to apply and

enhance my skills. I desire to gain quality experience that will allow me to take full advantage of my knowledge. In addition, I am eager to contribute my creativity and hard work towards the success of your

company and to the growth of the fast-developing in IT field.

Summary

●Dynamic professional with six years of experience in management, sales, and IT.

●Independent worker with high energy and great communication skills.

●Reliable and friendly professional able to work with little oversight and collaborate in team environments.

●Result-oriented, customer-focused, strong work ethic, and analytical.

●Multilingual Fluency (English, Dari, Pushto, Urdu, French).

●4 years of college education for Kabul University.

●Currently majoring in Computer Science.

●Knowledge of Python.

●A+ Certification.

Work Experience

Kelly -Intel – Folsom, CA Mar 2022 – Dec 2022

GVE Validation technician

●Create, define and develop a system validation environment and test suites

●Use and apply emulation and system-level tools and techniques to ensure performance to spec

●Development of methodologies, execution of validation plans, and debugging of failures

●Ability to triage by comparing with other IHV cards.

●understanding of the Microsoft Windows architecture.

●Hardware setup knowledge.

●Ability to record detailed notes of all glitches and bugs observed in the games and mega features during testing.

●Demonstrated initiative, ability to find a problem/fix a problem, and follow-through.

●Work directly one-to-one with engineers to resolve the bug.

●Attention to detail to be able to follow test protocol but the ability to see the big picture to look for and identify additional issues.

●Experience with performance profiling and optimization on the GPU and/or CPU.

●Carefully and accurately assemble pre-production systems and flash-required firmware.

●Test and validate pre-production motherboards and silicon.

●PowerShell familiarity and execution strategy

●Debug potential issues with system hardware/software.

●Safely package systems and peripherals for shipping to other facilities.

●Accurately record and track all materials and inventory in use.

PowerOn (Refurbishing) Services – Roseville, CA Nov 2021 – Dec 2021

Computer Auditor and Repair Technician

●Technical testing and auditing computers and mobile devices.

●Repairing Cosmetic/Hardware/Software related issues on PC, Mac, Android, and Apple devices.

●Bios/ Firmware updates.

●Rework and refurbish different types of computers and mobile devices.

●Diagnose and debug PC isolating fails using a variety of tests and diagnoses software.

●Regularly downloading driver packages and running general test suites; submitting all results to engineers.

●Creating documentation (SOP) to help streamline the repair process and help any new employee feel comfortable knowing their assigned tasks.

●Production managing and controlling the product flow for high-quality performance and sustainability.

●Data destruction and re-imaging.

●Format, install, set up, and maintain desktop and laptop computers based on end-user specifications.

●Generate daily production reports and weekly inventory calculations.

2017 to Present – Attending school – American River College – Computer Science

Apple Inc. – Sacramento, CA Nov 2016 – Jul 2017

Mobile and Computer Repair Technician

●Activate and Restore Phones.

●Diagnose the defective phones and identify the root cause of the problem.

●Repair and replace the broken parts and perform the necessary software updates.

●Ensure device quality and performance by checking the battery life, wirings and connections, screens, and other components.

●Upgrading iOS, Bios/ Firmware update to Apple products like iPhone, iPad and MAC computers.

●Data destruction and re-imaging of computers and mobile phones.

●Visual/Mechanical Inspection (VMI) of each individual Apple products for physical damages.

Top Vision Group, Afghanistan Sept 2014 – Sept 2016

IT Support

●Installing and configuring computer hardware, software, systems, networks, printers, and scanners

●Monitoring and maintaining computer systems and networks

●Responding in a timely manner to service issues and requests

●Providing technical support across the company

●Setting up accounts for new users

●Repairing and replacing equipment as necessary

●Updating computer software. as well as upgrading hardware and systems.

●Testing new technology

●Training junior staff.

●Consulting with IT managers and other departments as required.

Contact this candidate