Customer Service Housekeeping Manager
Resume:
COVOSSA PERKINS
318-***-**** aduth5@r.postjobfree.com
OBJECTIVE
To begin a career that will allow me to use my customer service skills with a company that provides room for professional growth and development.
EXPERIENCE
RGIS Inventory — Shreveport, La
Auditor/Driver — August 2020 - Present
Driving audit team to local and out of town stores, return vehicle, and lock office.
Auditing/counting store items using an inventory scanning device to track inventory in a variety of merchant settings.
CiCi’s Pizza — Shreveport, La
Cashier — September 2019 – June 2020
Welcoming customers, answering their questions, helping them locate items, and answering the telephone.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register, accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
Maintaining a clean workspace, as well as bussing tables, cutting pizza, and cleaning/stocking salad station.
Church’s Chicken — Shreveport, La
Cashier/Shift Manager Trainee — May 2019 – August 2019
Welcomed customers, answered their questions, helped them locate items, and answered the telephone.
Operated scanners, scales, cash registers, and other electronics.
Balanced the cash register, accepted payments, ensured all prices and quantities were accurate and provided a receipt to every customer.
Processed refunds and exchanges resolved complaints.
Followed all store procedures regarding coupons, gift cards, and other special forms of payment.
Maintained a clean workspace and learned managerial duties, such as opening and closing procedures and shift responsibilities.
Jericho Staffing Agency — Shreveport, La
Temporary Cleaning Staff — April 2019 – October 2019
Cleaned and arranged guest rooms to hotel standards for guest arrival
Stocked and maintained housekeeping supply rooms
Ensured a high level of customer service is performed at all times
Reported any damages or repairs needed to management
Reported all lost and found items to the Housekeeping Manager.
Shreveport Convention Center — Shreveport, La
Dishwasher Team Lead — July 2018 – June 2019
Maintained sanitary, safe work environment.
Maintained clean dry floors and walls, swept, and mopped.
Scraped food from dirty dishes and washed them by hand or placed them in racks or on conveyor to dishwasher.
Washed pots, pans trays, worktables, walls, ranges, refrigerators and meat blocks.
Removed trash and garbage and places it in designated containers.
Transferred supplies and equipment between storage and work areas.
Set up, maintained and worked the dishwashing stations at events.
Other duties as assigned by supervisor. Irregular hours are required due to this being an event-based operation.
Subway— Shreveport, La
Cashier/Sandwich Maker — February 2017 – May 2018
Welcomed customers, made sandwiches, answered customers’ questions.
Operated scanners, scales, cash registers, and other electronics.
Balanced the cash register, accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Followed all store procedures regarding coupons and gift cards.
Maintained a clean workspace and a high standard of customer service.
Little Caesar’s Pizza— Shreveport, La
Prep Staff — April 2016 – January 2017
Maintained food safety and workstation safety standards.
Prep and stretch pizza material before shift and during high volume business times, as well as cutting pizza after production.
Maintained company food and service standards.
Maintained high level of customer satisfaction.
Louisiana State University Medical Center-Medical Records— Shreveport, La
Student Worker — August 2007 – May 2008
Sorted and filed patient medical files.
Filled staff/doctors’ requests for medical files.
Maintained HIPPA and hospital privacy standards.
Operated scanners, scales, cash registers, and other electronics.
Maintained neat workstation.
EDUCATION
I am currently working to get into a GED program to obtain my high equivalency.
REFERENCES
1.Ramona Jones
aduth5@r.postjobfree.com
2.Kiara Triggs
aduth5@r.postjobfree.com
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