Appointment Setter Data Entry

Leah Baldwin

*** ****** **** ******, ** *****

919-***-**** ********@*********.***

OBJECTIVE

To gain full time employment in an environment where I am able to utilize my office training and demonstrate my ability to multi-task, work under pressure and maintain a smooth office environment.

QUALIFICATIONS

Adobe Illustrator

Appointment scheduling

10-key touch

Budget

Business communications

Complex filing

Contracts

Data Entry

Diagnostic and Procedural Coding

Docu-Sign

Internet communications

Medical Coding, Billing, and Insurance

Medical Legal Issues

Medical Office Simulation

Medical Office Transcription

Medical Terminology

Microsoft PowerPoint, Excel, and Word

Office software applications

One Drive

Payroll

P-Card Purchases

Professional development

Records Management

Supervising

Text Entry and Formatting

Type 65 words per minute

Word processing

EDUCATION

Wake Technical Community College Raleigh, NC

Associate of Applied Science, Medical Office Administration, GPA 3.5 May 2013

Dean’s list from 2009-2012

WORK EXPERIENCE

Wake Technical Community College Raleigh, NC

Assistant to the Dean October 2018 – Present

Payroll for division

Assist the Dean of Business & Public Services Technologies

Supervise two administrative assistants

Help run and maintain a smooth work environment

Create contracts for faculty members

Create stipends for faculty and staff

Process incoming and outgoing student paperwork

Purchase supplies within the college and without the college via other vendors using E Procurement

P Card purchases and reconciliations for division

Maintain Division Budget

Check Final grades each semester

Maintain directories, division website, keep pages up to date

Maintain complex filing system online

Keep records and files up to date via One Drive and Electronic Files

Order keys

Review and help process Travel Authorizations and Reimbursements

Oversee and book reservations for classrooms and conference rooms

Plan and schedule division meetings and events

Organize Dean’s calendar and documents

Pull informer reports

Proofread documents

Docu-sign

Wake Technical Community College Raleigh, NC

Business Services Assistant March 2018-October 2018

Distribute USPS incoming mail

Stamp all outgoing mail

Create and revise all college forms in Word, Adobe, Illustrator and Excel

Order office supplies through E-Pro

Order all name badges for the college through E-Pro

Order all name plates for the college through E-pro

Use Colleague on daily basis for employee look up

Prioritize workload and meet deadlines in fast pace, upbeat environment

Communicate with other WTCC locations and vendors

Maintain smooth work environment

Raleigh Foot and Ankle Center Raleigh, NC

Appointment Setter November 2013-March 2018

Answering phone calls

Calling and e-mailing patients

Maintaining internal employee list

Creating forms and brochures

Communicating with other practices

Making copies/faxes

Data Entry

Organizing and maintaining patient records

Scheduling appointments

Sending patient invoices and refunds

Collecting payments

Incoming and outgoing mail

Excel, Word, Adobe, Publisher

Maintaining smooth and organized environment

Meeting deadlines

Supervise two employees

Wake Technical Community College Raleigh, NC

Receptionist- Career & Employment Resources August 2013-November 2013

Talked one-on-one with students

Data Entry

Scheduled appointments

Answered and directed phone calls

Contacted students via email/telephone

Created Excel sheets, flyers, and bulletin boards

Maintained smooth work environment

Kohl’s Department Store Garner, NC

Floor associate, Shoe Department July 2011-December 2012

Displayed customer service skills

Ability to multi-task and act quick on my feet

Operated and maintained freight, processed shoes, prepped the new freight, and organized the sales floor

Mayflower Seafood Restaurant Garner, NC

Hostess, Cashier June 2009- June 2011

Organized seating chart of the restaurant.

Ensured each customer was seated properly.

Displayed multi-tasking, honesty, and decision making.

COMMUNITY SERVICE

I volunteered at With Love From Jesus (WLFJ). WLFJ is a Christian based organization designed to distribute food and clothes to the homeless. I was able to volunteer 30 hours over the summer of 2012.

Special Olympics 2011, Middle Creek High School

Helped create haunted house to raise money for Ronald McDonald House, Raleigh, NC 2009

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