SHELLEY TANK
************@*****.*** / C: 504-***-****
Violet, LA 70092
SUMMARY
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for Administrative professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. SKILLS
Check processing
Data entry documentation
IManage proficiency
Timeline Planning and Management
EXPERIENCE
Administrative Assistant II to the CAO / St. Bernard Parish Government - Chalmette, LA 01/2016 - 10/2020 Tracked and submitted employee timesheets to accounting department for payroll processing. Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence. Greeted visitors or callers daily to handle inquiries or direct to appropriate persons. Maintained inventory in administrative office supply closet to prevent shortages of supplies. Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Developed administrative processes to achieve organizational objectives and improve office efficiency. Monitored attendance records by taking note of staff vacation time, sick days and personal days. Liaised with senior and executive administrative assistants to handle requests and queries from senior managers. Alcohol, Beverage, & Bingo Department Administrative Secretary for the 911 Communications District
Clerical Assistant / St. Bernard Parish Government - Chalmette, LA 05/2011 - 01/2016 Worked in Resident Services, helping Constituents
Answered phone calls & answered emails
Assisted with incoming calls and routed to the proper department for repairs Entered data collection
Collected monies owed, processed payments
Kept data on money collected
Filing and preparing mail
Collaborated cross-functionally on complaints which led to inspectors assessing the issues at hand EDUCATION AND TRAINING
Chalmette High School - Chalmette, LA
ST
GED