Administrative Assistant

Joana Jannah Mallari Lapaz

PROFESSIONAL SUMMARY Efficient Administrative Assistant successful at delivering key clerical support to internal teams, vendors, and clients. Demonstrated success in analytical problem solving and boosting operational efficiency.

EXPERIENCE Sept 2020 - Present Coney Island Creamery, San Dimas, California

Ice Cream Production

Feb 2019 – April 2021 IHSS, San Bernardino, California

Care Giver

Feb 2009 – Mar 2020 HelmsBriscoe, Pasadena, California

Administrative Consultant

Administrative support to the Senior Directors & Directors of Global Accounts. Create grids for submitted property proposal and spreadsheet for clients. Answered incoming phone calls regarding proposals submitted with multiple programs and built relationships with property reps.

Submit end of program Pickup Report and other Financial reports to properties to close each program.

Run Balance Aging to ensure accounts payable.

Responsible for clients’ amenities and gifts.

Dec 2006 - Jan 2009 Emcore, Alhambra, California

Technician II, Production

April 2006 - Dec 2006 Pottery Barn, Pasadena, California

Sales

Aug 2003 - March 2006 Bath & Body Works, Arcadia, California

Sales Lead (Part-time Manager)

Dec 2002 - June 2004 PNC Financial, Pasadena, California

Lock-Box Clerk

Nov 2002 - March 2003 Crest Chevrolet, San Bernardino, California

File Clerk

July 2002 - Sept 2002 Pomona Medical Center, Pomona, California

Medical Front Office /Back Office Assistant

February 2000 – 2001 Clifford Okinaga Inc, Oahu, Hawai’i

Figurine Assembly/Delivery

March 1995 - Dec 1999 Biosense Webster Inc, Irwindale, California

Lab Technician III

SKILLS Outlook Cvent

Microsoft Word & Excel Customer Service

Telecommunications Typing (48gwam)

EDUCATION Bryman College, San Bernardino, California, August 2002

Medical Office Management, Diploma/Certificate

Riverside Community College, Riverside, California, 1995-1998

Rubidoux High School, Riverside, California, Diploma 1994

3419 Paula Street, West Covina, CA 91792 951-***-****

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