Payton Bock

Scottsdale, AZ *****

adutba@r.postjobfree.com

+1-480-***-****

I am a past NCAA Division 1 Volleyball player who is highly diligent, determined and a result oriented individual in various challenging and unique environments. My purpose is to fully utilize my experience, skills, knowledge and ambitions in a challenging position where I can express and showcase my friendly tendencies, outgoing personality, and attention to detail while providing a high level of service and skill.

Authorized to work in the US for any employer

Work Experience

Sales Representative

Ascendant National Title Agency - Scottsdale, AZ

January 2021 to Present

• Generating leads.

• Meeting or exceeding sales goals.

• Negotiating all contracts with prospective clients (Realtors and Loan Officers).

• Helping determine pricing schedules for quotes, promotions, and negotiations.

• Preparing weekly and monthly reports.

• Giving sales presentations to a range of prospective clients.

• Coordinating sales efforts with marketing programs.

• Understanding and promoting company products / rates.

• Obtaining deposits and balance of payment (earnest money deposits) from clients.

• Preparing and submitting sales contracts for orders.

• Visiting clients and potential clients to evaluate needs or promote products and services.

• Maintaining client records.

• Answering client questions about credit terms, products, prices, and availability.

• Understanding of the sales process and dynamics.

• A commitment to excellent customer service.

• Excellent written and verbal communication skills.

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

• Experience using computers for a variety of tasks.

• Competency in microsoft applications including word, excel, and outlook.

• Able to work comfortably in a fast paced environment. Assistant Volleyball Coach

Spiral Volleyball Club - Tempe, AZ

October 2017 to Present

Employment Duration: 9 months

Location: Tempe, Arizona

• Assist Head Coach to train volleyball team by providing technical, non-technical and administrative support.

• Participate in all internal and external volleyball games and provide support and efficient feedback to team.

• Participate in all coach meetings at various levels and organizations to keep track of latest information and techniques regarding games.

• Recruit and coach student athletes regularly and ensure that all student athletes take part in practice sessions regularly.

• Organize, conduct and evaluate individual and team practices, training sessions and various competitions on regular basis to ensure team's progress.

• Train student-athletes in fundamental volleyball mechanics and techniques and review performance of individual players for providing feedback.

• Assist and provide guidance to all volleyball players on court and ensure players receive adequate professional support.

• Assist Head Coach to maintain equipment inventory for volleyball.

• Provide guidance and counseling to student-athletes on athletic, academic and personal issues as required.

• Develop and implement strategies to develop effective student athletes' physical fitness.

• Administer team and facilitate spirit of sportsmanship, social development and positive relationship in student athletes.

Administrative Assistant / Order Placement Specialist / Account Executive / Escrow Assistant

Stewart Title - Scottsdale, AZ

August 2017 to Present

• Answered the phone.

• Greet clients and customers.

• Cleaned the office, conference rooms.

• Put supplies away when orders come in.

• Ordered supplies for all 3 Arizona Locations (Chandler, Scottsdale, Lake Havasu).

• Placed FedEx orders and Courier Orders.

• Ordered Payoffs.

• Handled supervisor's expense reports.

• Opened all new escrow orders.

• Contacted Real Estate Agents to get different information regarding the seller or buyer.

• Successfully used a variety of different applications for open order process.

• Established new accounts by planning and organizing daily work schedule.

• Called on existing or potential clients.

• Successfully maintained positive business relationships to ensure future business.

• Expedited the resolution of customer problems and complaints to maximize satisfaction.

• Responsible for providing clerical support during the opening, maintaining, and closing of escrow accounts.

• Assisted escrow officers by creating and editing correspondence and documents, maintaining files and records, and providing services to clients.

• Collaborated with loan officers, real estate agents, and customers to ensure closing requirements were met and disbursed funds from transactions.

• Assisted the broker, Escrow Officer, Office Manager, and Agents with various real estate transactions, listings and managed broker files.

• Worked as a liaison with customers, agents, lenders, buyers and sellers to facilitate closings. Customer Service Representative

Washington Federal - Scottsdale, AZ

September 2016 to September 2017

• Responsible for providing courteous and efficient service to branch clients by opening and closing new accounts.

• Processed checking and savings transactions.

• Answering questions, in person and on the phone.

• Processed loan payments.

• Cross sold bank services.

Beauty Specialist / Shift Manager

Beauty Brands - Chandler, AZ

January 2016 to July 2017

• Worked closely with customers to identify the best product solutions to meet their personal needs; developed customer profiles to use in effective marketing campaigns to help grow store’s customer base

• Improved sales results by evaluating merchandise displays and creating more visually appealing layouts by facing and utilizing planograms

• Consistently met weekly sales goals ; received numerous recognitions for top sales and customer care efforts

• Assisted in scheduling salon appointments and suggesting stylists based on customer preferences

• Kept accurate, detailed records of large product inventory with high weekly turnover

• Managed Salon Professionals as well as Customer Service Specialists in a successful, positive, and organized manner.

1 Year Team Captain

NCAA - Chandler, AZ

2009 to 2016

Employment Duration: 7 years

Location: Chandler, Arizona - Flagstaff, Arizona

Player Profile

High School Career

- 3 year letter winner & starter

- 1 year team captain

- Named 1 of 5 players for ESPN's Gatorade Player of the Year 2012

- Named to NIKE All-Tournament team

Volleyball Player

NCAA

2011 to 2011

- Won Colorado Crossroads OPEN

- Won So-Cal Qualifier OPEN

- Ended 3rd in the Nation at JO's - BRONZE

- Won AZ Region Tournament 18's Division

- Received Full Ride Scholarship to Northern Arizona University College Career

- Big Sky Conference Outstanding Freshman of the Year

- One of two players in NAU History to be a two-time All-Big Sky First Team Selection.

- First in NAU History in block assists (473)

- First in NAU History in total blocks (560)

- Second in NAU History in block average (1.27)

- Second in NAU History in sets played (440)

- Led the Big Sky Conference with 1.52 blocks per set

- Ranked 8th in the NCAA with 1.52 blocks per set

- Ranked 4th in the NCAA with 184 total blocks

- Broke her own program record for block assists (151)

- Broke the program record for total blocks in a season (184)

- BIG SKY CHAMPIONS 2015

Education

Bachelor's in Criminal Justice, Sociology and Psychology Northern Arizona University

2012 to 2016

High School Diploma

Hamilton High School

Skills

• Phenomenal customer service skills

• Successful as a leader

• Reliable

• Goal Oriented

• Fast Learner

• Takes Criticism very well

• Detail Oriented

• Organized

• Committed

• Exceptional Verbal and Personal Communication Skills

• Strong Work Ethic

• Creative

• Critical Thinker & Problem Solver

• Successful when being a part of a team.

• Being a part of multiple athletic teams gave me amazing teamwork experience. I got the chance to learn how to deal with a variety of personalities and adjust to every situation or complication accordingly. Involving myself with different team sports over four years allowed me to really understand how important it is to work as a whole, and definitely had a positive affect regarding my work ethic and dedication today.

• Business Development

• Sports Coaching

• Escrow

• Account Management

• Microsoft Office

• Microsoft Word

• Microsoft Outlook

• Sales

• Marketing

• Administrative Experience

Certifications and Licenses

driver's license

Contact this candidate