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Data Entry Customer Service

Location:
San Diego, CA, 92128
Posted:
January 20, 2023

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Resume:

NICOL HODGES

REMOTE 310-***-**** adutb6@r.postjobfree.com

Data Entry

Project Management Customer Service

A collaborative and process-based Project Manager with valuable experience owning the project lifecycle from concept to completion. Well-known as a Subject Matter Expert in managing project milestones, achieving client satisfaction, and recognizing areas of improvement throughout the creative development process. Technical skills include but are not limited to Microsoft Office 365, Adobe Creative Suite, Jira, and MyMediabox. SKILLS & AREAS OF EXPERTISE

Attention to Detail • Product Development • Customer Service • General Management PROFESSIONAL WORK EXPERIENCE

PROJECT MANAGER Monti Kids, Remote 06/2022 – 11/2022

● Managed project lifecycle within timelines and budgets.

● Partnered with various stakeholders to deliver brand designs on time.

● Introduced a project approval system to ensure effective stakeholder communication across various creative projects. MANAGER Dr. Seuss Enterprises, Hybrid 12/2019 – 03/2022

● Directed the creative process from concept to execution to create and approve 10,000 products annually.

● Created a packet for domestic and international licenses to streamline product development and approval.

● Partnered with legal teams to analyze contracts and determine trademark specimens for domestic and international use. PRODUCT DEVELOPMENT MANAGER Equity Management, Inc., San Diego, CA 05/2016 – 12/2019

● Collaborated with General Motors, Chevrolet, and Nissan to bring licensed and branded products to the market.

● Reinforced partner relationships by traveling across the country monthly to ensure brand labels were approved.

● Partnered with a small team of managers to analyze and execute 15,000 product reviews annually.

● Addressed a process gap by developing a system that reduced product review time from three weeks to four days. MANAGER AB Pro Sports, Inc., San Marcos, CA 09/2011 – 10/2013

● Ensured consistent brand identity and design continuity by creating fabrics and color palettes for sports apparel.

● Utilized Adobe Creative Suite to design 50+ original team jerseys, athletic gear, and uniforms. EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts (B.A.), Environmental Sciences University of Missouri, Columbia, MO Bachelor of Arts (B.A.), Apparel Construction & Design Stephens College, Columbia, MO



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