Front Desk Executive Assistant

Diamantina Raymond

***** ****** ******** ****

Houston, Texas 77047

832-***-****

******************@*******.***

Self-directed administrative professional with extensive experience in all areas of administration and executive support. Strong customer service and problem-solving skills. Proven ability to communicate well with diverse groups and individuals. Organized and efficient with strong communication skills and the ability to manage multiple tasks in a fast-paced environment. Microsoft Office Bilingual (English – Spanish) Work in a team workplace environment Self-motivated Executive Travel & Scheduling Problem Resolution, Twic Card available. Areas of Accomplishment

Office Administration

Provided executive level administrative support to division V.P and key managers Managed department correspondence, travel, meeting and conferences. Assisted various departments in administrative duties. Management

Managed office operations and trained personnel in healthcare support Supervised employees at front desk in a busy Hotel in Public Relations Managed scheduling and appointment setting for V.P, and managers Customer Services Representative / Receptionist

Confer with customers by phone or in person to provide information Resolve customer service or billing complaints

Knowledge of principles and processes for providing customer and personal service Determine charges for service requested, answer multiple phone lines. Work Experience

Church Supply House, Metairie, La. Retail Sales 06/15/2016 to 08/16/2022 Southwest Key Program, Houston, Tx. Youth Care 2015 to 06/08/2016 Home Depot Pearland, TX. Head Cashier 2014 to 07/2015 H&R Block Houston, TX Receptionist 2010 to 2015

Houston Pawn Houston, TX Manager 2004 – 2013

Memorial Hermann Hospital Material Management Coordinator 2006 – 2010 Additional Experience & Skills

American School Foundation of Monterrey, A.C. Monterrey, Nuevo Leon 2000 2004 Assistant Counselor / Substitute Teacher

Construction Maiz – Monterrey, Nuevo Leon 1996 – 2000 Director's Executive Assistant

Hyatt Regency Hotel Monterrey, Nuevo Leon

Front Desk / Reservation & Public Relations Manager 1985 – 1996 Education

Houston Community College CNA Certification 2008

Associate Degree in Public Relations and Psychology 1978