Customer Service Jewelry Consultant

MAYRA TURCIOS

** ****** *** ******* *****, NY ***22 · 631-***-****

*************@******.*** ·

To obtain a position in a pleasant and dynamic place where I can I apply my knowledge, experience and learn new skills

EXPERIENCE

2001 – 2005

FINE JEWELRY SPECIALIST, jcpenney elmhurst queens & bayshore SUFFOLK county.

Meet store’s goals, help customer find merchandise that math their need and budget, help with the yearly inventory, receiving and checking and placing merchandise in the right department, daily diamond and precious stones count, greeting customer as family when they enter to the establishment making sure they feel comfortable while shopping in the store, assist customer in any concern or question they may have about the merchandise, testing and checking the quality of diamonds and precious stones, assist the customer with any repair they may have, help the customer on special and online orders that we don’t carry in the store, keep nice and clean the jewelry cases, count money daily on register, place the diamonds and expensive jewelry in the store’s safe, participating in training to improve customer service and sales, recognize for opened credit to customer on yearly evaluation, handle customer complain in a pleasant form.

MARCH 2019 – OCTOBER 2019

FINE JEWELRY CONSULTANT, zales

Greet customer as a family as they enter to the establishment making sure they feel comfortable while shopping in the store, assist customer in any concern or question they may have about the merchandise, place the diamonds and expensive jewelry in the safe, handle customer complain in a pleasant form, meet yearly store’s goals, meet daily store goals, help customer find merchandise that math their need and budget, help with the yearly inventory, receiving and placing merchandise in the right department, daily diamond and expensive jewelry count, testing and the quality of diamond and jewelry, assist customer with any repair they may have, help the customer on any special order or online order that the store doesn’t carry, keep nice and clean the jewelry cases, count money daily on register, place the diamond and expensive jewelry on store’s safe, participated in training to improve customer service and sales, handle customer complain in a pleasant form, six month inspection on expensive jewelry, use of microscope and loop to check the quality of diamond, use of laptop on repair and orders, team work to help customer needs and work done in the store

EDUCATION

OCTOBER 2001

HIGH SCHOOL DIPLOMA, the university school rennelhall bridgeport, ct

JANUARY 2000

BUSINESS MANAGEMENT, spanish american institute manhattan ny

Business management, database management using access for windows, using excel for windows, introducing to Microsoft for windows, keyboarding for processing, business English.

SKILLS

Friendly, confident and professional communication

Easy to learn

Bilingual Spanish English

Team work, ideas maker

comfortable to work independent

REFERENCES

Will be furnish upon request.