Data Entry Service Representative

Tiffany M Sutton

adut58@r.postjobfree.com 760-***-**** Victorville, CA

WORK EXPERIENCE

Desert Trails Preparatory Academy Administrative Assistant

Adelanto, CA 2014 – Present

• Transcribed data, verifying information to deliver projects with 100% accuracy

• Maintained data entry quality levels to support team productivity and efficiency

• Identified and corrected data entry errors to prevent duplication across systems

• Compiled statistical information for special reports, increasing data integrity and process efficiency

• Compiled statistical information for monthly reports and closed terminated records

• Consolidated spreadsheets and reporting, increasing efficiency and saving time to manage other projects

BareMinerals Customer Service Representative

Los Angeles, CA 2010 - 2014

• Actively worked to display a courteous and empathetic attitude to customers to resolve issues and foster sales

• Assisted customers with finding the right products they were looking for, and answered any questions they had

• Maintained a knowledge base of the evolving product offerings, and improved customer retention by proactively recommending new products to existing customers

• Maintained a high level of customer satisfaction through effective verbal and written communication skills

EDUCATION

Immaculate Heart High School - High school diploma

1994 – 1998, Los Angeles, CA

Loyola Marymount University - Bachelor of Arts, History

August 1998 - May 2002, Los Angeles, CA

SKILLS

Time Management Problem-solving

Teamwork

Verbal & Written Communication Flexible

Typing 60+ wpm

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