AYAKO SATO

CONTACT

626-***-****

adustk@r.postjobfree.com

Los Angeles, CA

EDUCATION

Management of Information Systems

Citrus College, Glendora CA /

****-****

Barbering and Cosmetology

Marinello School of Beauty

Los Angeles CA /

2003-2004

SKILLS

● Program Management

● Risk Management

● JIRA

● Client Management

● Business Process

● Business Analysis

● SDLC

● Office 365

● Gsuite

● Japanese

● English

CERTIFICATIONS

Google Project Mgmt Certification 2021

SA / Scaled Agile Framework Agilist 2021

EXPERIENCE

Freelance Translator/Interpreter

Los Angeles, CA Nov 2014 - present

● Interpreter for Aubrey Loots- Hands-on in-salon training and editorial studio photo shoot for Japanese professional hair and make-up artists, and beauty school student from Bel Epoch Beauty School

● Translated learning material from English to Japanese

● Translated interview article from English to Japanese Freelance Hairstylist

Los Angeles, CA Jul 2017 - Present

Salon Manager

Salon Nesou Santa Monica, CA Jul 2014 – June 2021

● Managed daily operation for the salon and coordinate daily scheduling and client appointments, enhanced the customer experience.

● Lead a team of 25 hairstylist and 2 front desk stuffs, delivered high-end service and clientele, trained new hires as needed.

● Established and administrated annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

● Coordinated workshop with the top educators to organize and ran business. Hairstylist

Hair Epoch Los Angeles, CA Nov 2012 - Jun 2014

● Built 100 regular clientele and received positive feedback for the quality of service and customer care

IT Project Manager

Shiomi Holdings Japan Sep 2009 – May 2011

Assistant Business Consultant

Shiomi Holdings Japan Mar 2007 – Sep 2009

● Organized and executed assigned business projects and implemented on- going business budget and detailed business plans.

● Set up meetings with clients to perform an initial assessment.

● Developed detailed business plans to drive small to large and radical changes

● Created an agenda to lead project team and vendor meetings.

● Served as liaison between legal, procurement, business, and technical resource and vendors.

● Proactively managed changes in project scope, mitigated potential risks and devised contingency plans

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