Office Assistant Customer Service

Araceli Ramirez

Northridge, CA ***** 818-***-**** ****************@*****.***

Objective

Committed and motivated Office/Campus Assistant with exceptional support service and decision-making skills. Strong work ethic, professional demeanor, and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.

Education

NORTH VALLEY OCCUPATIONAL CENTER DECEMEBER 2008 - JUNE 2010

·GED High School Equivalency Diploma

Skills & Abilities

MANAGEMENT

·When management was not available, I would take responsibility for any type of troubleshoot (keep track of shipments, keeping track of all cash, credit, and refund transactions). Worked along head manager to execute event catering contracts. Successfully, trained other employees with new task to further their catering knowledge.

SALES

·Along with my excellent customer service, I communicated effectively with customers, and executed their request or their needs.

·Able to interact and communicate with various type of people in a teamwork setting or independently.

LEADERSHIP

·In charge of monthly sales were met and entered other expense monthly reports.

Experience

CASHIER CARNITAS MICHOACAN, NORTHRIDGE, CA JUNE 2010 – MARCH 2014

·Reduced cash discrepancies

·Balanced the till at the end of each shift

·Promoted sales by recommending customers menu items and upselling

·Menu memorization

OFFICE ASSISTANT & CASHIER LOVEXO JEWELRYSHOP, MISSION HILLS, CA

MAY 2020 – APRIL 2022

·Collected and shipped online orders. Handled multiple phone lines in a professional matter. Filed records and kept store tidy and organized.

AFTER-SCHOOL COACH VALOR ACADEMY ELEMENTARY SCHOOL

OCTOBER 2022 – PRESENT

·Supervise daily academic lessons. Coordinate and organize enrichment activities for elementary school aged children. Develop and encourage consistent study habits/routine. Provide a relationship as a positive mentor/ role model to elementary school aged children in conjunction with program/agency goals.

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