Siera Ricks

**** ****** ***. *** ****, Tallahassee, FL 32311 850-***-**** aduspw@r.postjobfree.com

Summary

I’m a diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. I’m capable of handling multiple tasks in a fast-paced environment, and I’m able to keep customers happy and smiling while resolving their issues in the shortest time possible.

Experience

MANAGER OF RETAIL MANHATTAN JAN 20 – PRESENT

· Supervise, train and assist employees. Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

BUS DRIVER LEON COUNTY SCHOOL TRANSPORTATION AUG 2012 – DEC 2019

·Transport children and other passengers to and from school. Obey all traffic laws to ensure students arrive to their destination safely. Monitor student behavior and other factors. Always maintain a clean and mechanically sound bus. Ensure the safety of all students when entering and leaving the bus.

Receptionist DEPARTMENT OF CHILDREN AND FAMILIES JUN 2014-JUN 2015

·Greeting visitors, helping them navigate through the office, and supplying them with refreshments as they wait. In addition, I maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. Provide customer service, team building and communication skills, verified and transferred confidential customer information from paper form in the data system while maintaining an organized shared workspace.

Education

ASSOCIATE DEGREE IN PROGRESS TALLAHASSEE COMMUNITY COLLEGE

HIGH SCHOOL DIPLOMA 2011 Seven Hill Academy

Skills

Communication

Organization

Teamwork

Problem solving

Emotional intelligence