Sharon Brumley
Spokane, WA *****
********************@***********.***
Authorized to work in the US for any employer
Work Experience
Amazon Fulfillment Associate
Amazon mix pack - Spokane, WA
August 2020 to Present
I pack and get customers orders as the come in to be shipped. Customer Service Representative
Alorica call center - Spokane, WA
November 2019 to April 2020
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Interacted with customers through live chat
Medical office clerk
Whidbey Medical Clinic - Whidbey Island, WA
April 2015 to July 2017
I was the front office person checking patients in for appointments, maintaining medical records, answering phones making appointments for patients, collecting copays. Any other requests from the doctors.
Education
Associate in Health Unit Coordinator
SCC - Spokane, WA
September 1992 to June 1994
Skills
• Typing
• Computer Skills
• Multi-line Phone Systems
• Microsoft Office
• Microsoft Word
• Excel
• Filing
• Schedule Management
• Customer Service
• Medical Terminology
• Medical Office Experience
• EMR Systems
• HIPAA
• Medical Coding
• Medical Scheduling
• Insurance Verification
• Medical Billing
• Medical Receptionist
• Administrative Experience
• Medical Records
• ICD-10
• Anatomy Knowledge
• CPT Coding
• Patient Care
• Data Entry
• Experience Administering Injections
• ICD-9
• ICD Coding
• Transcription
• Phone Etiquette
• Quality Assurance
Certifications and Licenses
CPR Certification