Reed Goodman
****@*************.*** - www.Goodmandesign.net
Work Experience
Freelance Graphic Designer 2021-present
Transit Operator
SFMTA (MUNI)
SF
Full-time Transit Operator-Drove MUNI Public-Transit vehicles ~50hrs/week for 2 years
Head of Customer Service
10/2013 to 07/2019
Deluxe Distribution
-Responded to all product related complaints (via phone, email, and social media), and coordinated warranty- replacement shipments worldwide.
-Managed a small team of employees and interns to help with product-return fulfillment, and direct to social-media responses for six separate brands under the company umbrella.
-Handled all Special Projects during that time. (event planning, art shows, trade shows, facility tours etc...) Asst. Manager
09/2010 to 10/2013
DLXSF
SF
-All aspects of managing/working in a retail environment. (customer service, product placement, physical-location aesthetics, placing/receiving orders, dealing with brand reps etc...) Sales Associate
10/2008 to 06/2010
West End Wine Shop
Boulder, CO
-Responsible for all aspects of the ’working open-to-close’ retail environment. (one person only worked each shift) Owner
01/2007 to 01/2010 Meta Skateboards
Boulder, CO
-Was involved with every aspect of co-owning a small skateboard shop. Reception/Shop guy
References:
Jim Thiebaud - CEO/Founder of Deluxe Distribution: ***@****.**** Matt Derrick - GM of DLXSF Store: *****@*****.***
Joe Staley - Manager of Supreme SF - 937-***-****
Education:
The Art Institute of Colorado
-Bachelor's Degree in Digital Film Making
and Video Production