Contact

adusnq@r.postjobfree.com

www.linkedin.com/in/liliana-

rose-9a2458155 (LinkedIn)

Top Skills

Customer Service

Restaurant Management

Management

Certifications

A+ Certification

Liliana Rose

Hard working and outgoing technology enthusiast who absolutely LOVES helping people and getting the job done!

Nashville, Tennessee, United States

Summary

If you need someone who loves to work hard and help people, I'm your gal! With over five years of experience assisting people with technology needs, and ten in retail, I can assure you I know exactly what I'm doing. Whether the job needs a more people-oriented person, or a more tech-oriented team member I can fulfill each role with poise and tact! I also absolutely LOVE working in a team and get along VERY well with others. People who meet me often say I have a warm and welcoming personality, and the people I work with say I am strong willed and level headed. I also love meeting new people, and making new friends!

Experience

Jeni's Splendid Ice Creams

Service Assistant

April 2022 - November 2022 (8 months)

Nashville, Tennessee, United States

At Jeni's we strive to provide excellent service as well as world-class ice cream to our patrons. As a Service Assistant, my job is to essentially manage the managers! In this position, I am in charge of a number of things including scheduling, shop checks, and making sure everyone signs off on the next corporate memo. I also help provide excellent customer service as I am very frequently behind the line scooping ice cream, making waffle cones, and making people smile at the same time!

Radcomp Technologies

Computer Repair Technician

June 2021 - December 2021 (7 months)

White Salmon, Washington, United States

Colombia Gorge Data Center

Technician

June 2019 - January 2020 (8 months)

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The Dalles

During this time I worked with a large server farm of computers that all performed specific tasks for their users. I was in charge of repairing said servers and computers, as well as interfacing with customers about possible problems with their machines.

Kroger

Sales Associate

March 2019 - June 2019 (4 months)

The Dalles

Oregon Mines

Repair Technician

May 2018 - January 2019 (9 months)

The Dalles Oregon

California State University San Marcos

Computer Repair Technician

January 2014 - January 2018 (4 years 1 month)

San Marcos, California

Computer repair was just a small part of my job here at Cal State San Marcos. I was a Classroom Systems Support technician here meaning I would be there to help students, teachers, and faculty with their problems as they came up. Laptops, Desktops, and classroom equipment were all under my domain. The various pieces of technology I worked with include but are not limited to: Active directory

Configuration Manager

Putty and other SSH tools

Powershell and windows batch

Mac Server

Windows server 2003-present

Windows XP-10

Mac OS X Snow Leopard ->present

Red Hat Linux, Ubuntu, Kbuntu

Microsoft office suite

Adobe Creative Suite/cloud

Citrix receiver

I also worked with the following hardware:

Dell laptops, desktops, servers, and all in ones

Lenovo Laptops and desktops

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HP Laptops, Desktops, and printers

Cannon Printers

Linksys Routers and switches

Cisco Switches

Alkatel Lucent switches

Target

Electronic Sales Associate

October 2016 - June 2017 (9 months)

San Clemente, California

Sales associate at target, I would assist guests with the best technology for their needs, as well as being able to help them with their computer, tablet, and phone hardware. I would also help guests with cameras, televisions, and other electronic accessories

Saddleback College

Sales Associate

June 2009 - July 2016 (7 years 2 months)

San Juan Hills, CA

Cashier who was responsible for selling golf balls to patrons who wished to play golf. I was also responsible for basic maintenance of the driving range including using a powered cart to pick up golf balls, and cleaning the clubs/club house. I was also the technology repair tech and fixed televisions, electric golf carts, cash registers and POS machines, and even the computer in the back. I am used to working alone as most nights had me as the only one on the clock. Education

California State University San Marcos

Associate's degree, Sociology · (2011 - 2017)

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