MONIKKA HAYNES

**** ****** ****** *** ***** * 347-***-**** * Brooklyn, NY 11233 * adusn6@r.postjobfree.com

EMPLOYMENT EXPERIENCE:

Metropolitan Transportation Authority (MTA)

NYCT Bus Operator 6/2017 – 4/2018

●New Flyer hybrid electric bus trained and certified.

●Provided shuttle service during subway station maintenance.

●Conducted inspections of buses for safety protocol and compliance.

●Provided customers with transfer point, bus and train route information.

●Responsible for operating wheelchair lift and safely securing disabled customers.

●Ensured proper customer fare payment, collected and issued transfers.

●Safely adhered to schedule in inclement weather conditions.

●Documented information concerning incidents i.e. sick passengers or accidents involving pedestrians.

United States Department of Homeland Security

Transportation Security Administration

Federal Officer 10/2004 – 10/2017

●Observed and identified potential high risk individuals who may be a threat to aviation.

●Performed physical pat down searches of persons to intercept hidden dangerous items.

●Executed administrative filing of bag checks to locate and seize illegal/prohibited objects.

●Performed data entry on employee attendance records

●X-rayed personal property, food and clothing.

●Inspected and examined documents for fraudulent information and tampering.

●Prepared detailed incident reports for ongoing criminal investigations.

●Provided front line security and protected against possible terrorist attacks.

●Controlled terminal entry and exit points.

●Creating and circulating memorandums

●Safeguarded sensitive security information.

●Utilized specialized equipment to detect explosive substances.

EDUCATION : Touro College, New York, NY 2004

Associates Degree, Liberal Arts

LICENSES: New York State CDL Class B, NYS Security License

SKILLS: Working knowledge of Microsoft Word, PowerPoint, Excel, Google