Development Analyst Associate Manager

Shaaz Shahabuddin

832-***-**** • **************@*****.***

SUMMARY

Results driven HR professional with over 5 years of experience in Training and Development. Proven track record of delivering effective training programs and managing HR systems. EXPERIENCE

Vroom Houston, TX

Associate Manager Apr 2021 - Present

• Develop and deliver training programs for 50+ representatives, resulting in a 15% increase in employee efficiency and productivity.

• Coordinate with department head to review and approve training modules resulting in consistency of trainees.

• Develop and disseminate training materials for various programs including new processes, customer experience, and new hire training.

• Maintain database resources, upload files, filter data, and manage communication preferences for all training activities

• Coordinate and facilitate blended training sessions for 150+ employees. Cornerstone Building Brands Houston, TX Apr 2019 – Feb 2021 Sr. Learning & Development Analyst

• Created and managed training catalog and SOPs for eLearning and classroom training for HQ and regional employees.

• Assisted in system implementation by managing business workflows, processes, and documentation, resulting in accountability and responsibilities within project scope guidelines.

• Managed Learning Management System (LMS) and provided system enhancements resulting in 15% reduction in technical issues. Lidl US Arlington, VA

Sr. Training & Development Analyst Apr 2017 – Mar 2019

• Launched company’s first eLearning for stores, HQ, and regional offices to train 5,000+ employees.

• Managed company’s Human Capital Management (HCM) system by optimizing operations, including system analysis, resources, delivery management, communications, reporting, content evolution.

• Owned all HR systems backend needs including creating, uploading, testing, and launching company-wide LMS training.

• Developed training strategies, identified solutions, and drove training initiatives. National Society of Black Engineers Washington, DC Operational Site Manager Aug 2016 – Apr 2017

• Assisted with the mentor recruitment & interview process to hire 100+ mentors for nationwide camps.

• Secured location for camp including communicating with school officials and troubleshot facilities issues.

• Executed daily debrief meetings with personnel site director for all site staff.

• Managed the data and site specialists to ensure daily deliverables were met.

• Supervised 35+ mentors in all aspects of SEEK programming and submitted mentor observation evaluations for all mentors. Sunny Kinder Care, LLC Alexandria, VA

Assistant Director May 2015 – Aug 2016

• Acted as the Kinder care director in absence of supervisor, resulting in seamless operations during supervisor's absence.

• Managed payroll for all employees, resulting in a 100% accuracy rate and timely processing of payroll.

• Supervised and ensured safety of 3 assistants and 18 children, resulting in a 100% safety record.

• Served as a liaison between parent and kinder care communication, resulting in a 20% reduction in parent complaints. EDUCATION

University of Houston – Houston, TX

B.S. Human Resource Development

Minor in Consumer Science & Merchandizing

SKILLS

Microsoft Excel, Salesforce, SumTotal, Ceridian Dayforce, ADP, SuccessFactors – Onboarding & Talent Management, Google Suite, SharePoint

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