SUE
CERMINAR
® = scerminar**@gmai
SKILLS
EDUCATION
Cypress College
* *****: Accounting A
Management
Savanna High School
Anaheim, CA - og
PROFESSIONAL SUMMARY
ne
Man
01 pecializing in management of retail locations.
lished professional skilled at training employees on exceptional
ustomer service etiquett
ales techniques. Gifted in overseeing all
f customer-facin
aging ma
ns.
olver with talents for
ing, lea
vell as excellent customer
elations aptitude and relationship-building skills. Proficientin using
pendent decision-making skills and sound judgment to positively
mpac
moral
ompany success. Dedicated to applying training, monitoring and
Jing abilities to enhance employee engagement and boost
performance.
WORK HISTORY
STARBUCKS COFFEE COMPANY - Store Manager
03/2006 - 09/2020
aged inventory control, cash control and store opening and
tore employees successfully in fast-paced
nment
active communication an tive feedback
pening and closing procedure
J sales and minimized shrinkage through excellent
customer service and adherence to standard practice