Assembly Operator Data Entry
Resume:
Donna Charles
Phenix City, AL
Cell: 334-***-****
***************@*****.***
Importance: I am looking for a company to grow with, learn new things, and gain new opportunities from a business perspective. In my working years, I have obtained excellent verbal and written communication skills. I am an effective communicator with associates at all levels.
Credentials
Manager/Leader
Multi-tasker
Data Entry
People Friendly
Call routing and reporting
Receptionist & Clerical
Management
Customer Service
Server/ Waitress
Money Management
Trainer
Work Experience
October 2020 -Present- Ihop Restaurant (Manager)
Directly supervises all employees on the premises
Responsible for managing all front of house and back of house operations
Subject to hiring and training to new employees
In charge of assigning and directing work for all employees
August 2015- August 2020 NCR (CPM/ Customer Project Manager- Remote Worker) Midland, GA
Single point of contact between the supply chain and field sale support.
Provide proactive communication and interaction with Sales teams, Project Managers, and Customer Implementation Specialists regarding their problems and order information.
I establish promise dates to reflect the needs of the supplier
Accountable for Revenue Alignment and Management
Review excess inventory for rework and product substitutions
October 2012-August 2015 NCR (Production Scheduler/Inventory Control Specialist) Midland, GA
Oversee same day production
Client communications
Inform production of Part issues
Work closely with Buyers to maintain production parts
Provides operational metrics to management team
Production to interface with supporting departments (SLM, Engineering Change Control, Finance, CDP) to resolve issues
Regularly update database to publish accurate plant manufacturing lead-time through system
Jan 2012-October 2012 NCR (Software Team Lead) Columbus, GA
Oversee Software projects for ATM Customers
Print and Load Licenses for ATM machines
Inventory of Software and Manuals
Make CD’s and DVD’s of software for ATM Customers
Schedule Same Day shipments
Maintain production/ Accuracy
Trainer/ Trainee of Policies and Procedures
Host daily quality/ production meetings
Managed packages that were shipped/ received to/ from customers
April 2011-Jan 2012 NCR (Assembly Operator/Tester) Columbus, GA
Assemble parts for multiple ATMs
Inventory of small materials used to make the ATM machines
Quality Inspector for ATMs
Verify and Auditor of ATM machines
Inspect all ATMs to ensure they are working properly for our customers
Notate all findings of errors
Maintain Quality meetings
November 2010-April 2011-TSYS (Manage Services/Call Center) Columbus, GA-Fraud Analyst I
Monitor Credit and Debit Card accounts for multiple banks.
Monitor Fraud/bank activity for multiple clients
Make and receive Fraud calls to multiple clients and banks
Send daily/monthly reports on found Fraud cases
Provided great customer service
Kept Excel spreadsheet of all fraudulent activity found
Handle multiple calls at a time
Transfer calls to correct departments
Scheduled call times for customers
January 2005 – November 2010 – TSYS (Specialty Services) & (Statement Services) Columbus, GA – Machine Operator
Education
2014- 2015 - Virginia College
Community Service
Homeless Resource Network – July 2009 – July 2010
Donna Charles
700 22nd Ave, Apt E1
Phenix City, AL 36869
***************@*****.***
References
Carolyn Wilson
Midland, Ga 31802
Michelle Conner
Hamilton, Ga
Reginald Pollard
Phenix City, Al
Contact this candidate