Bartender Shift Manager

CHANEL SALLY

**********@*****.*** 347-***-**** Jersey City, NJ 07307

Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drink making techniques. Offering over 15 years of experience in hospitality FOH providing quest with superior service. Motivated, Teamplayer, Dependable, and Hospitable. Committed to making unforgettable memories. Maintaining Glassware Stock

Alcohol Ordering

Anticipating Guest Needs

Beer, Wine and Soju Cocktails

Suggestive Selling

Extensive Spirits Knowledge

Health Codes Compliance

Safe Serving Knowledge

Employee Performance Evaluations

Portion Control

Profit Optimization

Scheduling Staff

Delegating Assignments and Tasks

Supply Ordering and Management

Health Code Compliance

Investigating Complaints

Relationship Building

Problem-Solving

Inventory Management

Quality Assurance

Front of House Management

Menu Pricing and Writing

Anticipating Problems

Money Handling

Managing Deliveries

Labor and Overhead Cost Estimation

Training and Onboarding

Recruitment and Hiring

Staffing and Sales Reporting

Lead Bartender /Shift Manager Hornblower New York - New York, NY 03/2016 - Current Provides a pleasant drinking experience for quest. Serve drinks while maintaining a clean and sanitary bar area. Attend to the detail and presentation of each order. Prepares and create ingredients for new menu selections. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinate daily supply and inventory for bar and submits orders to commissary. Keeps receipt of deliveries. Contributes to daily, holiday, and theme party specials. Ensures smooth operation of bar services during peak time. Assists with orienting new employees and Hiring. Bartender/Server Tribeca Grill - New York, NY 08/2021 - 01/2023 Maintained polite and professional demeanor to patrons to encourage inquiries and order placements. Explained menu options to guests, offered suggestions and took orders for food and beverages. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages. Greeted customers, answered questions and recommended specials to increase profits. Filled condiments and napkin containers during slack periods. Promoted desserts, appetizers and specialty drinks to optimize sales. Stocked service areas with supplies during slow periods. Garnished dishes and beverages to serve visually appealing menu items. Summary

Skills

Experience

Bartender Tao Group - New York, NY 05/2018 - 04/2020 Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Upsold customers from shelf to premium brands to help boost sales. Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs. Collected and organized daily till totals and tips. Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Planned and coordinated special events to boost customer numbers and profits. Checked identification of guests to verify age requirements for alcohol purchase. Poured wine, beer and cocktails for patrons.

Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards. Trained new bartenders on drink preparation and upselling techniques. Completed regular bar inventories and daily requisition sheets. Recommended food and drinks to patrons based on preference, pairings and special promotions. Kept track of bar tabs and transferred open tabs to dining area for wait staff. University of Central Florida Orlando, FL

Some College (No Degree): Business Administration And Management Serve Safe Certification New York, NY

TIPS Certification New York, NY

New York Liquor Authority Alcohol Awareness Certification Education and Training

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