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Front Desk Service Representative

Location:
Secaucus, NJ
Posted:
January 19, 2023

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Resume:

Donna Bracco-Perez

***A Darwin Avenue

Rutherford, New Jersey 07070

Mobile No.: 201-***-****

E-Mail: adusfp@r.postjobfree.com

Profile:

Dependable, self-motivating with professional extensive experience in executive support services, functions well under pressure.

Career Summary:

Hampton Inn

304 Paterson Plank Road

Carlstadt, New Jersey 07072

Front Desk Clerk/Night Auditor

1995 -2000

• Greet guests upon their arrival in a courteous manner.

• Handle all aspects of a 121-room hotel front desk during overnight hours including answering a multi-line telephone system, greeting all visitors, and assisting in-house guests with check-outs and check-ins.

• Create reports detailing the number of occupied and vacant rooms and daily revenue totals to give to management, housekeeping, and accounting department.

• Balance credit card transactions and settle cash drawer with a 100% accuracy.

• Balance all the accounts from day shift.

• Process invoices, room charges, refunds, etc.

• Verifying all accounts are balanced and supported by documentation.

• Schedule all wake-up calls for guests.

• Assist guests with all their needs to make ensure their stay was 100% satisfactory.

Law Office of Martin S. Fishman (NJ and New York)

954 Pines Terrace

Franklin Lakes, New Jersey

Legal Secretary

2003 - 2022

• Create, edit, and produce various legal documents for attorney.

• Set up files for new and existing clients.

• Schedule depositions for clients between attorneys.

• Arrange for Court Reporter to take deposition.

• E-File all documents with State and Federal Courts for clientele.

• Restructure and maintain filing system containing confidential client data.

• Create and maintain spreadsheets for clientele billing.

• Schedule appointments/travel arrangements and handled detailed client inquiries.

• Oversee all projects prior to submission.

• Handled all contacts with other attorneys, State and Federal Courts.

• Schedule meetings between attorneys and clients.

Dr. Steven Orciuolo, DDS.

15 Franklin Place

Rutherford, New Jersey 07070

Front Desk Receptionist (Part-Time Position)

2021 to 2022

•Greet patients upon arrival.

•Answer phones.

•Schedule appointments.

•Confirm appointments.

•Request proper ID for insurance verification.

•Make files for patients.

•Prepare daily log of patients and treatment being performed.

•Enter patients’ treatment into computer system.

•Ensure completion of HIPAA form for each patient.

•Review charges and progress notes for each patient.

Met Life Stadium: Part-Time (Seasonal Work)

Customer Service Representative (Box Office – Ticket Sales Agent)

2016 to Present (Seasonal Work – Part-Time)

• Greeting customers at the box office window and assisting them with

purchasing tickets and answering questions about current events as well as

upcoming events.

• Balancing out cash taken in and credit cards to coincide with my sales.

• Helping out customers to resolve any problems they may incur.



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