PROFILE

Helpful Telephone Operator adept at providing detailed and correct information to inquiring

customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image. Articulate telephone operator driven to deliver timely telephone management services.

Experience

Administrative Assistant/Receptionist Paretti Jaguar Land Rover - Feb 2022- Jan 2023

• Directed incoming calls to internal personnel and departments, routing to best-qualified department.

• Responded to customer inquiries with patience and positivity to establish rapport.

• Supported customers by managing 120 calls per day efficiently while maintaining professionalism and upbeat tone and inclusivity to the hearing impaired users. PBX Operator Windsor Court - Jan 2019 - Mar 2020

• Private Branch Exchange a private telephone switchboard operator.

• Facilitated between different departments to ensure efficient communication. Inbound Reservation Agent- Venetian Hotel - Sept 2001 - Aug 2005

• Inquired about room reservations based on availability, prices, location and accommodation.

• Communication between

EDUCATION

• EAST JEFFERSON HIGH SCHOOL

• Class of 1985 - Diploma

CERTIFICATIONS/AWARDS

• Windsor court Hotel Navis Certified Agent 2019

REFERENCES

Paretti Jaguar Land Rover

• Richard Findley- Manager 504-***-****

• 8AM-5PM

Hibernia National Bank

• Debby Kamas- Former Manager 504-***-****

• 8AM- 5PM

IRENE GUERRERO

702-***-****

iguerrero1405@gmail

1405 Neyrey Dr

Metairie, LA 70001

Contact this candidate