Service Representative Medical Scheduler
Resume:
Monica Alanis
Las Cruces, NM 88007
**********@*****.***
CAREER SUMMARY
Business and Education Professional with expertise in initiating processes, plans, and strict adherence to regulations, while maintaining positive relationships to enhance the ability to meet goals.
PROFESSIONAL EXPERIENCE
Rio Grande Hematology & Oncology
July 2020 to Present
Front Desk Receptionist :
Make appointment's, check in patients, check out patients, take copays, schedule referral appointments, schedule imaging appointment's, get prior authorazations, answer all incoming calls, faxing, screen patient's arriving, verifying insurance, setting up insurance, registering new patient's.
Chemotherapy Authorizations Representative
Verifying insurance verification, submitting Chemotherapy and radiology Authorizations thru patients insurance plans, following up on pending Authorizations, submitting any documents to obtain Authorizations, setting up peer to peers with providers to obtain Authorizations with medical director review.
Ben Archer Health Center March 2011 to July 2020
Medical Scheduler
Making appointments for patients,requesting documents from outside consults,faxing papers,scanning papers answering calls, posting medical charges to different insurances, verifying active insurances for all patients being seen,taking copays,balancing cash boxes,obtaining prior authorazations.
Hatch Valley Public Schools, Hatch, NM June 2006 to 2011
Substitute Teacher
Managing classrooms for all phases of education from elementary to high school students. Advocating for the student and teacher by implementing lesson plans, maintaining classroom scheduling, and assisting in all facets of the classroom to achieve benchmarks for each class.
Families & Youth Inc. August 2007 to July 2010
1320 S. Solano
Las Cruces, NM
Site Representative for Child Care Food Program
Accurately registering background application and fingerprint packets, registering new homes, monitoring home visits, offering classes to providers, reviewing and editing documents each month, and entering data to process checks every month.
K-Mart July 2002-May 2003
1100 Mc Cann,
Longview, Tx.75601
Customer Service Representative/Cashier
Initiating professionalism with positive engagement for unhappy customers looking to return, exchange, complain, and compliment the display of store, the products, and staff. Assisted with department managers with stocking and pricing items.
Monica Alanis
Page Two
EDUCATION
Hatch Valley High School 1995-1998
Hatch, NM
Kilgore College 2003
Longview, TX
Adult Education Recipient, Member of National Adult Education Honor Society
LANGUAGES
Expert Speaking and Writing Fluency in Spanish and English
COMPUTER EXPERTISE
Microsoft Office Suite: Word, Excel, Power Point, Access, Outlook
REFERENCES
Leticia Carrera 575-***-****
Fernando Lugo, DO 575-***-****
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