Name: Marianita Lucia PUDMAN

Address: **** ********* ** *********, *****

Mobile phone: 504-***-****

Skype: marie.pudman

Email: adusf4@r.postjobfree.com

EXPERIENCE

Restaurant Server 06-2022 - Today The Higgins Hotel

Barista 10-2019 – 03-2020 The Roosevelt, Waldorf Astoria Hotel

STARS: 5* COVERS:266 seats ROOMS: 504

https://www.therooseveltneworleans.com/

i.Welcoming guest * ask what kind of coffee or pastry they would like * suggest the fancy coffee like latte or cappuccino ii. make the coffee within 5mins if a fancy one or 2mins if it is a regular one

J-1 program 10-2018 – 10-2019 The Roosevelt, Waldorf Astoria Hotel

STARS: 5* COVERS:266 seats ROOMS: 504

https://www.therooseveltneworleans.com/

Restaurant Server:

i.Before service

Set up of the restaurant

ii.During service

Self introduction to the guest

Taking of beverage order

Explain the menu and give recommendation

Taking of orders

Making sure that the guests have the appropriate service

Drop the check on the table

iii.After service

Side work

Make sure that all the checks have been close properly

Do the tipping of the co-workers on the system

Hostess:

i.Before service

Repartition of the section between the servers on the board

Repartition on the host system

Making sure that there is enough menu for the guest

ii.During service

Welcome the guest

Accompany the guest to their table

Give the menu

Pour water and coffee if the server is busy with another table

iii.After service

Make sure that the menus are shift for the night

Closing of the restaurant

Barista:

Making of different types of coffees for the guests

F&B trainee 07-2018 - 08-2018 Hotel Heritage Awali, Mauritius

STARS: 5* COVERS: 300 seats ROOMS: 161

www.heritageresorts.mu/mauritius-hotels/awali-all-inclusive-resort

i Welcome the guest * Ask the room number and accompany them to the appropriate table ii. Work during lunch service * Ensure that the service is going well * Do the follow up of the dishes with the kitchen * Ensure that the guest have everything needed * Ensure that each order is taken properly iii. Roaster * Divide the team for each shift depending of the number of staff * Make sure the each staff has one day off and there refund off if needed

F&B Trainee 04-2018 - 05-2018 Heritage Awali, Mauritius

STARS: 5* COVERS: 300 ROOMS: 161

i.Observe the service * Learn the SOPs * Learn the different part and use of the restaurant * Know the staff member ii. Welcome the guest * Ask the room number and accompany them to the appropriate table iii. Work during lunch service * Ensure that the service is going well * Do the follow up of the dishes with the kitchen * Ensure that the guest have everything needed * Ensure that each order is taken properly iv. Check the buffet * ensure the it is always set with plat and glass v. Task allocation * divide the section of the restaurant among the waiter * one person in the back area * one person for the buffet * four persons for each section.

F&B Trainee 05-2017 - 10-2017 Hotel Le Mas de Calabrun, Camague, France

STARS: 4*

www.mas-de-calabrun.fr/index.php

Menu explanation, welcoming guest, serving food & drinks, giving wine recommendations, restaurant mise-en-place, table set up, cashiering

Rooms Division trainee 12-2015 - 01-2016 Hotel LUX* Grand Gaube – Mauritius

www.luxresorts.com/en/hotel-mauritius/luxgrandgaube

i. Change guestroom and bathroom linen. * clear towels * clean bathrobes * Slippers ii. Make guest room beds. * Change bed sheet * Change pillowcase iii. Replenish guest supplies * Shower gel * Shampooing * Hygienic kit * Sewing kit iv. Cleans the rooms with the help of another valet * Supervise by another valet * Turndown service

F&B trainee 06-2015 - 08-2015 Le Suffren Hotel & Marina

STARS: 4* COVERS: 120 seats ROOMS: 100

www.lesuffrenhotel.com/contact.php

Set up tables, welcoming guests, allocate to table, provide menu, serving food & drinks, giving recommendations

EDUCATION

Bachelor Degree in International Hotel & Tourism Management 04-2018 - 11-2018 Mauritius

Higher National Diploma in Hospitality Management 04-2016 - 04-2018 Hotel School of Mauritius Diploma

SKILLS

Languages Speak Read Write

French excellent excellent excellent

English good good good

Other

Hobbies: Read, Sport, Hiking, Scout

Contact this candidate