CHANTAL S. RILEY
PROFESSIONAL SUMMARY
Assiduous Medical Assistant with a background of over seven years experience in providing a variety of healthcare services and administrative assistance. Eager to provide genuine and compassionate care while helping patients and medical professionals in the industry. Competent in organizing charts, preparing patients room and supporting Doctors in collecting vital information and office administration. Excellent communication skills, adept at managing multiple responsibilities in a fast-paced environment. Experience
PKPR Medical Groups, New York, NY June 2022 – Present Doctor’s Assistance
• Recognizing the importance of accuracy in recording and maintaining the medical history of patients. Ensuring all charts are update.
• Scheduling appointments and verifying insurance
coverage.
• Preparing patients for medical examinations. Ensuring all inquires are accurately answered.
• Assisting Physician in examination, collecting and preparing laboratory specimens and ensuring they are properly handled.
• Creating and updating physical records and digital files to maintain current, accurate and compliant documentation. Integrated Medical, New York, NY June 2018 – December 2021 Doctor’s Assistance
• Recognizing the importance of accuracy in recording and maintaining the medical history of patients. Ensuring all charts are update.
• Scheduling appointments and verifying insurance
coverage.
• Preparing patients for medical examination. Ensuring all inquires are accurately answered.
• Assisting Physician in examination, collecting and preparing laboratory specimens and ensuring they are properly handled.
• Creating and updating physical records and digital files to maintain current, accurate and compliant documentation. Department of Health and Mental hygiene, New York. NY January 2014 - April 2018
Junior Administrative Assistant
• Achieved high-performance evaluations for call handling ability and quality of services provided to patients in a fast-
paced, high-volume environment, resolving problems or escalated to managers as needed.
• Conducted detailed analyses of broad customer services processes accordingly, for the efficiency of work
operations,
maintaining strict confidentiality while processing complex administrative assignments.
Contact
531 East 28th Street, Brooklyn, NY, 11210 • Cell
929-***-**** • Email **************@*****.***
Skills
• Monitoring patient progress
• Completing insurance forms
• Simple dressing
• Exam room setup
• Strong Communication skills
• Medical billing and coding
Maintained conference rooms, appointment scheduling including cancellations and rescheduling as directed by the executive assistant or company supervisor, answering telephone calls promptly and precisely
• Completed administrative tasks including data entry with high accuracy and speed, filing documents, organizing and preparing office supplies and professional equipment to ensure smooth daily operations.
Women’s College Hospital, Canada November 2010-
November 2014
Patient intake Coordinator
• Responsible for greeting and checking patients for their appointments. Prepared and maintained patients chart and medical history with a high degree of accuracy.
• Efficiently answered and resolved inquires over the phone and emails in a professional manner.
• Verifying medical insurance coverage and benefits for each patient. Ensuring all documentations are updated and further inquires answered.
• Completed administrative tasks including data entry with high accuracy and speed, filing documents, organizing and preparing office supplies and professional equipment to ensure smooth daily operations.
Education
Kingsborough Community College, Brooklyn
B.A of Science Psychology
George Brown College of Applied Arts & Technology, Toronto, Canada
Diploma Business Administrative Marketing