Rachel Artap

Hercules, CA ***** 510-***-**** aduscm@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly organized and detail-oriented business partner able to work independently. Experience in property management, apartment leasing and residential mortgage loans. Background in project costing from forecast, cost control, and budgeting. Strong administrative background. Ability to work in high pressure environments with tight deadlines.

SKILLS

End-to-End Mortgage Loan Management

Attention to Detail

10-Key Data Entry

Strong Financial Acumen

Problem Solving

Relationship /Customer Management

WORK HISTORY

NOTARY PUBLIC /CERTIFIED LOAN SIGNING AGENT 01/2022 to CURRENT

Self Employed San Francisco, CA

Checked documents and identifying credentials for all parties.

Administered oath to document signers to obtain affirmation of truth.

Updated journal with names and dates for permanent record.

Supported timely and accurate administrative task completion.

Met with clients in the San Francisco Bay Area to witness signings.

OPERATIONS MANAGER 04/2014 to 02/2020

Yumi Deli/Cafe Daly City, CA

Established positive and effective communication among unit staff and organization leadership.

Identified and resolved unauthorized, unsafe, or ineffective practices.

Devised processes to boost long-term business success and increase profit levels.

Partnered with vendors and suppliers to effectively manage and budget.

RESIDENTIAL PROPERTY MGR. / LEASING AGENT 07/2005 to 03/2012

Empire Capital San Francisco, CA

Performed all property management activities for a 32-unit apartment complex in downtown, San Francisco, CA

Advertised units to prospective renters

Prepared apartment leases

Rent collection/deposit, and paid monthly bills/invoices,

Acquired building permits, planned, and monitored repairs, maintenance, and responded to emergency situations escalated by tenants

Documented, responded, and resolved tenant complaints

File all appropriate documents to execute evictions

Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Verified tenant incomes and other information before accepting lease applications.

Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.

MORTGAGE LOAN CONSULTANT / CLOSER 04/2003 to 06/2005

Empire Capital San Mateo, CA

Duties include process/close loan documents, interact with customers/lenders/appraisers/escrow officers, conduct open houses, attend seminars/trainings, and market/promote services

Complete understanding of guidelines as it relates to cash-out refinances

Excellent computer, time management and organizational skills

Explained different types of loans pertaining to client situations.

Worked with underwriters to fix application problems and resolve issues.

Reviewed loan files and updated to match current standards.

Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Monitored pipelines to track and log status of loans.

COST CONTROL / PROJECT SCHEDULER 07/2001 to 04/2003

Shaw Environmental Concord, CA

Reported on project scheduling activities and provided support to purchasing and logistic teams.

Adhered to budget requirements with excellent planning and consistent expense monitoring.

PROJECT COORDINATOR / SENIOR ADMIN ASST. 07/1989 to 06/2001

ICF Kaiser Engineers /Lockheed Martin Environmental Services San Francisco, CA

Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Kept files and records in content management systems such as MS EXCEL, and others.

EDUCATION

Administrative/ Accounting Certification

Computer Learning Center, San Francisco, CA

General Education - Contra Costa College, San Pablo, CA

CERTIFICATIONS

Licensed Notary Public - State of California - December 2021

Certified Loan Signing Agent – National Notary Association – Jan 2022

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