Summary

To acqiure a position as a Patient Access Representative that allows me to use my abilities to enhance and grow with the company

Radys Children Hospital San Diego CA Patient Access Representative 07/2021-06/202

Excellent communication and telphone skills

Understands patient confidentiality and Hippa rulesCheck in check out procedures

Ensured availability of treatment information and retrievingpatients records

RemX Staffing Services San Diego CA Office Assistant 06/2018 -6/2020

Hand incoming calls and other Recording information as needed

Greeting Clients and visitors throughout the workday

Updating paperwork, maintaining documents and word Processing

Helping organize and maintain office and common areas

Time Management

Home Depot San Diego, CA Special Services, Overnight Freight 03/2014 – 04/2017

●Excellent Customer Service skills

●Answered multi-line phones and directed calls to the appropriate department or individual

●Performed data entry, inputting new client information into the system

●Scheduled deliveries, merchandise pick ups and over the phone pro sales

●Updating customer information

●Overnight freight and merchandising

Pride Staff San Diego, CA Front Office Assistant 01/2014 – 03/2014

●Excellent Customer Service skills

●Answered 6 lines and directed calls to the appropriate staff

●Performed data entry, inputting new patient’s information into the system

Spectrum Staffing San Diego, CA Medical Receptionist 09/2010 – 11/2012

●Answered multi-line phones

●Data input new patient information

●Scheduled appointments,verified appointments

Right @ Home (DBA) Caring Inc San Diego, CA Personal Care Provider 07/2009 – 07/2010

Provided complete care of Daily living for disabled seniors in their home

Charted patient care, vitals, monitoring medications, O/T and P/T assistanc,intake on meals and fluid.

Companion to patients

Dr. Robert Houghton M.D. San Diego, CA Medical Assistant Front Office 01/2008 – 02/2009

Greeted patients, filed and pulled patient charts

Answered multi-line phones and directed calls to the appropriate department or individual

Performed data entry, inputting new patient’s information into the system

Scheduled appointments,verified appointmentsVerified health insurance and co-pays

Credit Corporation San Diego, CA Customer Service Representative 05/2004 – 02/2007

●Inbound and Outbound calling

●Performed data entry, inputting new client information

●Setting up customer payment plans

●Updating customer information

Frankie Stevenson San Diego, CA Home Care Provider/Hospice Care 12/2002 – 07/2008

●Personal care in patient’s home

●Monitoring medications, vitals, charted patient care

●Occupational Therapy and PhysicalTherapy assistance

● Light housekeeping

Sharp Memorial Hospital San Diego, CA Environmental Health Services 07/2002 – 07/2004

●Companion to patients

●Cleaning regular restrooms, common areas and patient rooms in Labor and Delivery

Skills:

Excellent Customer Service

Time Management

Education

Morse High School June 1982 High School Diploma

San Diego City College May 1995 Associate Degre

Career College of San Diego March 2009 Certificate

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