CYNTHIA VALIK
**********@*****.***
HIGHLIGHTS:
• Proven professional and effective demeanor
• Creative and intuitive problem solver with excellent time management skills
• Deadline-driven, results-oriented
• Possess solid organizational skills
• Able to work independently and also as a productive team member EMPLOYMENT EXPERIENCE:
Program Coordinator ARC, Utica NY
2001 to 2022
• Established and oversaw administrative procedures to meet objectives set by boards of directors or senior management.
• Directed activities of professional and technical staff members and volunteers.
• Evaluated the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Participated in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Prepared and maintained records and reports, such as budgets, personnel records, or training manuals.
• Provided direct service and support to individuals or clients, such as handling referrals advocacy issues, conducting a needs evaluation, or resolving complaints.
• Established and maintained relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Recruited, interviewed, and hired or signed up volunteers and staff.
• Researched and analyzed member or community needs to determine program directions and goals.
• Implemented and evaluated staff, volunteer, or community training programs.
• Acted as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
• Spoke to community groups to explain and interpret agency purposes, programs, and policies.
• Analyzed proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
• Planned and administered budgets for programs, equipment, and support services.
• Represented organizations in relations with governmental and media institutions.
• Directed fundraising activities and the preparation of public relations materials. Driector Zion Childcare Center, New Hartford NY
1989 to 2001
• Ensuring programs were running effectively and efficiently daily.
• Assisted with onboarding and exiting of staff.
• Ensured the center stayed compliant with NYS standards. Education:
AAS Human Services - MVCC