Customer Service
Resume:
Misty Dawson
Saint Joseph, MO *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Environmental Services Technician
Mosiac life care - Saint Joseph, MO
March 2021 to February 2022
Throughly cleans and Sanitizes with the high grade of disinfectant and cleaning products that will cut down on all and any infections and cleans and Sanitizes all areas of the hospital as per order to do so, cleaning bathrooms with the best possible solution as well as any and all floors, cleaning rooms from top to bottom for the safety of the area and place itself and the patient and staff as well, Amazon Fulfillment Associate
Amazon
November 2019 to February 2022
Picking orders, stowing orders, packing orders,
Assembly Line Worker
Kawasaki - Maryville, MO
July 2021 to September 2021
Putting parts together to finish making motors for lawnmowers. using air tools to screw in and out screws and bolts, learning how to do several different tasks to complete the motor Manger
R and Z Smoke Shop
January 2015 to February 2021
Hires and Fires and does all the paperwork
Makes schedule for all employees, assures all the other job requirements are met, doing bank drops and deposits, ordering products for the company
Housekeeper
Motel 6 / Studio 6 - Saint Joseph, MO
January 2014 to August 2016
Was a house keeper and a head house keeper.. Cleaning throughout rooms, making and changing beds, vacuum, clean toilets, showers, tubs, sink floor, empty trash. As being a head housekeeper i had to assign a certain amount of rooms to each employee and then as they would get their rooms cleaned as instructed, I would then go behind them to check for any mistakes or missing items and then I would report back to the office to clear them rooms to be able for a new rent Assistant Manager
Sonic Drive-In - Savannah, MO
February 2013 to May 2015
Order truck, Scheduling, Assist Manger in any needs she needed, Dealt with Money bank drops, Trained employees on jobs they didn't know, assist with all areas in the store. It was a great job and experience for me, learned a lot in the time was there
Personal Care Assistant
MERIL - Saint Joseph, MO
December 1998 to September 2008
• Lifting, bathing, cleaning, errands, Assist with Everyday Personal Activities.
• Make a plan and follow the care plan as it says
• Make report at the end of the shift and report to the other person taking over
• Always took the client and their needs first and for most made them completely satisfied in their own home
Burger King Crew Member
Burger King - Saint Joseph, MO
September 2015
Worked overnights so i actually did about most everything from prep cooking, taking orders, bagging them, cashier, clean up.
Went above and beyond to make sure the customers were satisfied, assist in learing new experiences Education
High School Dipoloma
South Park Academy
Skills
• Cash Handling (3 years)
• Customer Service Skills, (10+ years)
• Management (3 years)
• Server (2 years)
• Coaching (3 years)
• Computer skills (5 years)
• Crew Member
• Customer Service
• Food Service
• Microsoft Excel
• Team Management
• Microsoft Word
• Telemarketing
• Laundry
• Restaurant Experience
• Residential Cleaning
• Special Needs
• Cooking
• Laundry
• Meal Preparation
• POS
• Residential Cleaning
• Restaurant Experience
• Special Needs
• Telemarketing
• Assistant Manager Experience
• Caregiving
• Cashiering
• Kitchen Experience
• Medication Administration
• Senior Care
• Teaching
• Vital Signs
• Shipping & Receiving
• Microsoft Office
• Retail Sales
• Sales
• Personal Assistant Experience
• Merchandising
• Commercial Cleaning
• Sales Experience
• English
• Driving
• Basic Math
• Picking and Packing
• Home Care
• Time Management
• Nursing
• Delivery driver experience
• Supervising experience
• Manufacturing
• Leadership
• Conflict management
• Lean management
• Spark
• Warehouse distribution
• Data warehouse
• Commercial driving
• Recruiting
• Administrative experience
• Forklift
• Human resources
• Custodial experience
• Maintenance
• Marketing
• Food safety
• Environmental Services
• Hospital Experience
• Materials handling
• Warehouse experience
• Business Intelligence
• Analytics
• Databases
• Java
• APIs
• Microsoft SQL Server
Certifications and Licenses
Medication Administration
December 1998 to December 2009
Able to assist with helping clients taking there medications as needed First Aid and CPR
January 1999 to September 2009
Took a class on cpr and first aid, and done excercises on fake people but passed my test and got license
Driver's License
Assessments
Customer Focus & Orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Retail Customer Service — Proficient
December 2019
Comprehending and responding to retail customer needs. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have had plenty of fast food restaurant experience, On time and ready for the job to be my Priority. Outgoing Customer Service experience, open availability, willing to work nights, days, weekends, holidays.. I have open availability. I have also years of experience working with the elderly and residents that have MRDD and special needs, Experience working in fast paced factory work as well.I have also been through temporary services and done several other jobs. Moving Company's, Factory, Assembly Line,Have also done several side jobs. Cleaning houses, as well as helping remodel.I have done telemarketing jobs and know how to handle those kinds of jobs, so great phone service.if i have never done it. I will do my best to give anything a try. I’ve worked in factory jobs where we would use the pos gun to find items and scan them into the system and pull the amount that was needed for the order I was filling, then would pallitize and wrap and then get ready for our truck to come and then load it Have worked with a floor. Jack and a pallet Jack pulled orders, picked orders, packaged and labeled
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