Scrum Master Database Administrator

FOZAO TSAMO NZOTA

Charlotte NC *****

Cell: 704-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY

Dynamic and resourceful Agile Certified Scrum Master with 9+ years of IT experience and over 6 years leading, and coaching collocated and distributed teams in Agile software development practices, in a fast-paced environment. A highly organized servant leader with the ability to lead teams in fast-paced, deadline-driven environments with exceptional oral, written, presentation, and communication skills. Talented at building and strengthening cross-functional relationships for consensus and collaborative product delivery by rapidly identifying and removing impediments and building trust. Focused on building continuous improvement culture by using metrics and information radiators to drive inspection and adaptation discussions. Experienced in all phases of the SDLC with good knowledge of several frameworks like SCRUM and KANBAN.

SKILLS

Agile Mindset

Waterfall/Traditional Project Management

Software Development Life Cycle (SDLC)

Framework: Scrum, Kanban, SAFe

Agile tools: JIRA, Confluence, Visual Studio

Office Tools: MS office Suite (ALL), SharePoint, Wiki

Collaborative: Zoom, WebEx, Skype, Google, Hangouts

Servant Leader/Facilitator

RDBMS: PostgreSQL, Oracle, MySQL

Cloud AWS (EC2, S3, EBS, SECURITY GROUP)

Banking Management

Team Player

Communication and Organization

Continuous Learning

PROFESSIONAL EXPERIENCE

Scrum Master

Amazon, Charlotte - NC

Sept 2020-Present

●Facilitate all scrum ceremonies including Release & Sprint planning, Daily Standups, Sprint Review, Sprint Demo and Spring Retrospectives.

●Leading a team focused on converting patient data from MySQL to oracle database system.

●Collaborate closely with the Product Owner and teams to refine and groom backlog items, as well as prioritize backlog during sprint and release planning meetings. Ensured product owner reviewed, and validated team’s work on a regular cadence to ensure continuous productivity.

●Effectively track the teams’ progress using metrics like burndown charts, velocity charts and throughput to monitor quality and improve transparency and accountability.

●Mentor and coach multiple teams on agile rules and best practices and how to leverage these for continuous value delivery.

●Facilitate risk management through early identification, escalation, tracking and removal of blockers, immediate and peaceful conflict resolution and creating a safe space for teams.

●Create and strengthen positive communication channels between the teams and senior management.

●Use JIRA and Confluence for day-to-day management.

Scrum Master

F&F Research Center, Charlotte - NC

April 2016-Aug 2020.

●Worked with the PMO and pilot team to identify gaps in agile thinking and culture and foster continuous improvement thus building senior management confidence in Agile Scrum.

●Coached, trained, mentored, and helped non-collocated teams and developed methods of streamlining communications.

●Fostered order and collaboration in teams by establishing and reinforcing Agile best practices. Fostering team accountability and providing additional coaching and training to internal team members and tech leads.

●Facilitated all scrum events for the team, including backlog grooming, capacity planning, iteration planning, retrospectives, and daily stand-ups. Provided weekly, monthly, and quarterly reporting burn down/burn-up charts and cumulative flow diagrams to measure progress and keep the team on track.

●Coached and guided product owners in backlog grooming, Features creation, user stories decomposition, cross-team planning, and dependency identification and reporting.

●Use Jira to plan, assign, track, report and manage the work and brings teams together

●Also use confluence to organize all of the ideas, content, and files

●Provided guidance to teams and senior management on adoption, practice, and scaling of scrum framework and release planning.

Database Administrator

Blue Cross Blue Shield, Jacksonville - FL

02/2013-04/2016

Created databases and objects with the necessary privileges

Monitored and Increased database volume when needed.

Analyzed root causes of issues, troubleshoot queries with response timing

Performed Logical and physical backup and recovery with of all databases in PostgreSQL.

Created, Automated and scheduled backup, monitor jobs.

Implemented Disaster recovery with Point in time recovery in PostgreSQL.

Refreshed database and DB objects from Production to Testing and Testing to Production.

Tuned queries running commands like explain and explain analyze for performance improvements.

Responsible for regular maintenance on databases (e.g., Parameters Configuration, Vacuuming, Reindexing, Archiving).

Monitored regularly checking PostgreSQL alert logs in the production and make necessary actions to rectify them.

Upgraded from 9.6,10X,11X,12X,13X and 14X using upgrade tool and Logical replication with no downtime.

Installed and managed databases with tools like pgadmin, Putty, Barman.

Implemented Streaming Replication for high availability solutions.

Managed and Monitored tablespaces, data files, redo logs and database objects. Used Pgbench tool to do Performance testing on a system setup

EDUCATION

Bachelor’s Degree in Management. University of Buea Cameroon

CERTIFICATIONS

Professional Scrum Master (PSM)

Certified Scrum Master (CSM)

AWS Certified Solutions Architect Associate

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