Front Desk Receptionist
Resume:
FATEMEH KHAJEH
********@*****.***
SUMMARY OF QUALIFACTIONS
Excellent verbal and written communication skills
Reliable time management & prioritization
Dependent critical thinking and problem solving attributes
Detail oriented and customer focused
Knowledgeable of Patients Privacy Rights & HIPPA Laws
EMPLOYMENT
Grand Parkway Pediatric Dental-Richmond, TX. 03/2013-12/2014
Front Desk Assistant
Completed all tasks and duties assigned to front office personnel such as insurance filing and appointment scheduling
Provided treatment plan for patients
Sterilization of dental instruments for treatments
Proficient in EAGLESOFT and Microsoft Office software
Sugar Creek Endodontics- Sugarland, TX. 1/2015- 03/2016
Patient Service Coordinator
Knowledgeable of various insurance providers, benefits plans, limitations and exclusions.
Confirm and verify that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their patient responsibilities.
Completed all tasks and duties assigned to front office personnel such as insurance filing and appointment scheduling.
Sterilization of dental instruments and assistance for the Doctor as requested.
Perform other duties as assigned by the Doctor and staff members.
Sugar Creek Smile Dentistry- Sugarland, Tx.
05/2016- 08/2018
Front Desk Receptionist
Greeting and checking in patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Updating patient records and documenting recent treatments and procedures.
Verify dental insurance.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
McDonald Dental- Houston Tx.
09/2018- Current
Treatment Plan Coordinator and Insurance Coordinator
Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.
Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patient with financial arrangements.
Complete pre-authorization.
Handle all treatment paperwork including consent forms, policy forms and exit paperwork and referrals.
Check patients out. Collect payment.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
Dental Professional with 9 years of front office experience. Solid knowledge of comprehensive dental care procedures and excellent direct patient care skills. Reputation as a self –directed professional with superior problem solving, communication, and management skills. Successful in managing time, prioritizing tasks, and organizing projects to improve the quality of patient care.
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