Cynthia Banes

Customer Service

Greenville, NC **834

adus7i@r.postjobfree.com

+1-252-***-****

To bring my skills, experience and education to a dynamic facility that will allow me to grow as a professional in the customer service setting.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Agent

Red Ventures - Greenville, NC

October 2021 to Present

Answer inbound calls from third party company’s and offer service that we may have for other providers in their new area. Gathering info to get a good ideal of customers wants and need to, then offer product while giving customer specific valve to create a need for them to buy. Then closing with an assumptive close to try to over come hesitation and buyers remorse Customer Service Representative

Teladoc - Greenville, NC

December 2020 to July 2021

Answer inbound calls in a timely and friendly manner. Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's services and generate interest in the offer. Server

Rodeo Bar and Grill - Morrow, GA

September 2019 to December 2019

• Provide excellent customer services.

• Greet customers and present menus.

• Make suggestions based on their preferences.

• Take and serve food/drinks orders.

• Up-sell when appropriate.

• Arrange table settings.

• Keep tables clean and tidy at all times.

• Deliver checks and collect payments.

Banquet Server

Shiftgig - Atlanta, GA

June 2016 to June 2018

Hdjfjjfjgjgjjfjgififigiiigiigiiiiiiiiiiiijl adus7i@r.postjobfree.com Responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.

Hostess

Malones - East Point, GA

April 2016 to August 2016

Greet guest, walk guest to seat, control seating chart, roll silverware, see guest off Salesperson

Waffle House - Morrow, GA

April 2012 to March 2016

Attend to customers assuring they enjoyed their visit to the establishment while maintaining a clean environment. Receive and disbursed money. Process credit/debit card transaction and validated checks. Operate cash register.

Tester

QGistix - Atlanta, GA

September 2014 to December 2014

Provides complete, front-to-back reverse logistics of low voltage electronics, such as, alarm systems. By accurately testing, repairing, refurbishing, and repackaging electronics which are currently scrapped turning them into aesthetically fully-functional parts which can use on future service job. Collector

Gateway Mediation Firm - Atlanta, GA

December 2010 to April 2012

Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts Externship/Medical Assistant

Southwest Primary Care - Atlanta, GA

June 2010 to August 2010

Perform duties under the directions of the physician to assist in the examination and treatment of the patient. Interviews patients, measure vital signs, such as, pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts. Gives injections or treatment, and perform routine laboratory tests. Schedules appointments, receives money for bills, and performs secretarial tasks.

Education

College Degree in Medical Assistant

Everest Institute - Jonesboro, GA

2010

Skills

• Experience Administering Injections

• Catering

• Banquet Experience

• Low Voltage

Certifications and Licenses

OSHA General Industry Safety and Health

Present

HIPAA

December 2009 to Present

Additional Information

Skills: Appointment Setting MS Office 2010 Bookkeeping and Basic Accounting Records Management Reception and Phone Skills

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