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Case Manager Service Representative

Location:
Pensacola, FL
Posted:
January 20, 2023

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Resume:

Tracy Theodos RN

SUMMARY

•Current traveler with 20 + years’ experience as an acute care case manager

•Units of experience: ED, ICU, Cardiac, Cardiothoracic, Step Down, Ortho, SICU, Telemetry, CCU, NICU, Med Surg, Renal, Surgical, MICU, Oncology, Cardiology, COVID- 19, and Hospice

•Multi-disciplined RN Case Manager with attention to detail and making sure patients are in the right status, as well as discharged appropriately and timely.

•Proven abilities to execute timely reviews and discharges, in fast paced environments, while collaborating with the interdisciplinary team to ensure that the care and services provided are medically necessary, delivered efficiently and at the appropriate level of care to meet payer requirements and established financial and performance benchmarks.

•Available: ASAP

LICENSURE, CERTIFICATIONS & AFFILIATIONS

•Registered Nurse – State of Florida

SYSTEM EXPERIENCE

•Interqual, Epic, Midas, Allscripts, Meditech, McKesson Review Manager, Navihealth, Kepro, Medhost, Paper Charting & Microsoft Products (Outlook, Word, Power Point & Excel). Cash register utilization, use of lottery machine.

EXPERIENCE

October 2021-August 2022

Circle K Convenience Store

Customer Service Representative

•Appropriately and precisely register use Input of cash refis checking out customers by providing exact transactions.

•Performing transactions and usage of lottery maching as per customer request.

• Cash deposits in safe.

•Stocking of store items

•Assisting manager with specific duties

•Cleanliness of facility

•Other duties as assigned

February 2020 – April 2020

University of Maryland Charles Regional Medical Center (Teaching facility, 98 bed), La Plata, MD

Travel Case Manager

•Units covered: Med-Surg., Stroke Unit, ICU and COVID-19 unit, Cardiac Care Unit

•Systems used: Interqual, Epic and Navihealth

•Case Load: 20

•DCP

July 2019 – December 2019

AHS Hillcrest Medical Center (Teaching Facility, 620 beds), Tulsa, OK

Travel Case Manager

•Unit covered: Med Surg., Cardiology, Step Down, and Oncology

•Systems used: Interqual and Epic

•Case load: 25-30

•UR/DCP

October 2018 – March 2019

Renown Regional Medical Center (Level 2 trauma teaching Facility, 637 beds), Reno, NV

Travel Case Manager

•Unit covered: CDICU

•Systems used: Epic

•Case load: 38

May 2017 – July 2018

Navarro Regional Hospital (Level 4 trauma Facility, 162 beds), Corsicana, TX

Travel Case Manager

•Units covered: Med Surg. and ICU

•Systems used: Paper Charting

•Case load: 20-25

September 2016 – March 2017

Tampa General Hospital (Level 1 trauma teaching Facility, 1,010 beds), Tampa, FL

Travel Case Manager

•Units covered: Telemetry; ICU, and float as needed

•Systems used: Epic and Allscripts

•Case load: 25-30

September 2015 – July 2016

Santa Rosa Medical Center (129 bed facility), Milton, FL

Travel Case Manager

•Units covered: Med Surg.

•Systems used: Paper Charting and Medhost

•Case load: 20-25

April 2015 – May 2015

Venice Regional Medical Center (312 bed facility), Venice, FL

Travel Case Manager

•Units covered: Med Surg.

•Systems used: Paper Charting

•Case load: 25-30

October 2014 – April 2015

Jupiter Regional Medical Center (327 bed facility), Jupiter, FL

Travel Case Manager

•Units covered: Med Surg. and Telemetry

•Systems used: Interqual and Allscripts

•Case load: 25-30

September 2012 – January 2014

Simply Healthcare

RN Case Manager

•Performed review of medical information for initial and continued stay of Medicaid recipients

•Systems used: Interqual and Kepro

June 2008 – January 2012

West Florida Hospital (515 bed facility), Pensacola, FL

RN Case Manager

•Units covered: Med Surg. and Rehab

•Systems used: Interqual, Meditech, and Allscripts

•Case load: 25-30

EDUCATION

Pensacola State College, Pensacola, FL

•Associate of Science in Nursing August 1985



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