Customer Service Maintenance Worker

Christopher Joyner **** Stillwell Ave, Brooklyn, NY 11223 Phone: (C) 347-***-****

Email: adus2l@r.postjobfree.com

PROFILE A highly motivated individual with experience in customer service and hospitality maintenance who is able to handle high volume interactions with customers in a fast paced environment, with minimum supervision, while maintaining emphasis on the quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimum escalations.

WORK HISTORY

Kings County hospital Brooklyn, NY 10/2017-present

Stock worker

Pick up items up from floor

Supply nurses’ with various floor/unit products/ emergency supplies

Clean and discard empty boxes/packages

Unload pallets and organize storeroom with such

BJ’S Whole store Brooklyn, NY 03/2017- 08/2017

Maintenance Worker

Threw out empty bottle machine, sweep and mop store floors.

Sanitize all bathrooms and help assist customers with items.

Collect boxes around store, assist customers with items to their car.

Adecco Staffing New York, NY 04/2016-09/2016

Sorter Helper

Sweep outside front of building, threw trash out of offices.

Put items together and box them them for shipping.

Allied Barton New York, NY 08/2015-09/2015

Security Guard

Check client’s employee’s ID cards in lobby before entering building.

Patrol building hallways and stairs and write accidents or different in building put it in log book.

Patrol outside building and street corners for clients or any strange things.

Fairways Brooklyn, NY 10/2014-04/2015

Stock Clerk

Unload pallets put items and right area.

Stock shelves and help assist customers with items.

Help supervisors with projects in store.

Luna Park Brooklyn, NY 06/2014-08/2014

Maintenance

Removed ground litter from park and landscape areas daily.

Ensured that all rides and recreational components were cleaned and sanitized.

Observed and followed established city and department policies and procedures.

Delivered exceptional customer service to park patrons ensuring that they had a safe and enjoyable time.

Report any safety hazards to facility manager.

Rick’s Cabaret New York, NY 01/2013-12/2013

Business Promoter

Attended monthly staff meetings focusing on ticket sale progress.

Customer referral and public advertisement in all five boroughs of New York City.

Distributed promotional material via e mail and other electronic means of communications.

Wal-Mart Richmond, VA 04/2006-12/2009

Stocker Associate

Ensured that all shelves were fully stocked neatly and accurately.

Assisted customers with inquiries and escorted them to products in questioned.

Assisted in maintaining clean and organized selling floors and stockrooms.

Communicated merchandise and supply inventory needs to Assistant Store Manager.

Maintained a clean and safe environment for customers and store Associates.

Burger King / TGI Fridays New York, NY 10/2000-12/2005

Food Prep / Kitchen Porter

Operated cash register and received payment from customers in cash or credit card.

Greeted customers and took food orders.

Prepared ingredients cooked and heated food.

Handled the task of washing pots, pans, trays, sweeping and mopping kitchen floors.

Ensured that the kitchen dish room was cleaned and organized.

Hay Salem Nursing Home Brooklyn, NY 09/1996-07/1998

Recreation and Nursing Volunteer

Facilitated the daily recreation programs which consisted of discussion groups and group exercise.

Escorted residents on special trips, doctor visits, physical rehab and nurse’s appointments.

Assisted in preparation of special parties and social groups.

EDUCATION

Institute of Audio and Research

Associates of Art in Audio Engineering (2005)

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