General Manager Hotel

EXPERIENCE

EDUCATION

Hiram Rivera

HOTEL GENERAL MANAGER

817-***-**** ************@*******.*** Ft. Worth, Texas 76116 E cient professional with over 25 years of work experience and a proven knowledge of team building, branding and new business development. Aiming to leverage my abilities to successfully ll the General Manager role at your company. GENERAL MANAGER

Hampton Inn & Suites

Cleburne, TEXAS

May 2014 - October 2022

• Responsible for positively representing and promoting the property. Embrace and ensure achievement of the property vision through well thought-out strategies and actions and by engaging all associates.

•

• Overall nancial oversight and support of the accounting function. GENERAL MANAGER

Comfort Inn & Suites

Irving, TEXAS

March 2013 - February 2014

• Working with Market Sales to establish property sales strategy, goals and action plans.

• Working with Ownership and Regional Manager to implement sales strategy for the property.

• Developing innovative means for capturing new streams of revenue through property amenities. GENERAL MANAGER

Prism / Interstate Hotels & Resorts

Dallas, TEXAS

March 2002 - February 2013

Developed and managed all aspects of the hotel environment through the hiring and development of assistant managers and hourly employees.

•

Measuring, analyzing and communicating property performance using a variety of nancial and non- nancial data including controllable costs, sales revenue, guest satisfaction and associate engagement data.

•

• Conducted day-to-day Human Resource transactions to support the needs of the property. CERTIFICATION IN DIRECTOR OF SALES

Hilton University, Memphis, TENNESSEE

May 2015

CERTIFICATION IN HOSPITALITY OPERATIONS SUCCESS TRAINING Choice Hotels International, Rockville, MARYLAND

Apr 2013

CERTIFICATION IN CHA

American Hotel & Lodging Educational Institute, Orlando, FLORIDA Apr 2013

CERTIFICATION IN HILTON GENERAL MANAGER

Hilton University, Memphis, TENNESSEE

Apr 2012

SKILLS

LANGUAGES

• Finance and Accounting Oversight • Maximizing Pro tability

• Pro t and Loss Control • Guest Satisfaction

• Business Forecasting • Accounts Payable and Accounts Receivable Spanish

Intermediate

Daily use with employees

•

Contact this candidate