Assistant Manager Customer Service
Resume:
Drielle Lamberson
I am a fast learner and aim to please. I get my job done no matter what and I get it done correctly and efficiently. Work smarter, not harder! Spokane Valley, WA 99212
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No matter what task or job I'm given, I get it done and I get it done correctly. I don't give up and always aim to please. I'm a "go getter" and want to learn and know every aspect of my job in order to get it done correctly the first time around. l enjoy going above and beyond my job description and being able to help my fellow colleagues in any area they may struggle in. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Operations Manager
Maverik - Spokane Valley, WA
April 2018 to May 2022
• I was the operations manager which is basically the assistant manager.
• I made sure jobs got done and customers were taken care of.
• I assisted the manager in making sure all shifts were covered with the accurate amount of coverage.
• I handled doing the books on the weekends so the manager had her days off for rest.
• I was responsible for doing audits and stocking, making sure that product was readily available for customers to buy.
• I handled customer inquiries and complaints to the best of my ability.
• Managed 5 to 12 employees at a time.
• Worked every shift and was very capable of doing every chore required for every position. Assistant Manager
Zips Drive In - Post Falls, ID
July 2014 to May 2018
• Promoted after 1 year
• Managed a group of 5 to 6 employees at a time
• Maintained all operations within the restaurant
• Opened and closed the restaurant at the beginning and end of shifts
• Performed official money count every night
• Upheld a high standard of customer service
• Managed daily reports of transactions
• Ordered and stocked restaurant merchandise
• Handled all employee scheduling
Education
GED
Skills
• Cashier (8 years)
• Supervisor (4 years)
• Customer Service Skills (8 years)
• Inventory Control (4 years)
• Assistant Manager Experience (4 years)
• Profit & Loss
• Operations Management
• Budgeting
• Management
Additional Information
I'm a fast learner and have a very flexible schedule.
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