Erin Mitchell

Forney, Texas, United States

adurn8@r.postjobfree.com 972-***-****

linkedin.com/in/erin-simpson-46824066

Summary

With 20 years of medical experience I feel that I not only have I learned, but have grown in my efforts to contribute and to become a valuable asset to the medical profession. For many years I have counted upon and dependable. I strive for excellence at everything that I do in life. I am always willing to learn and be to instructed in new tasks to further my skillset. Over these 20 years I have developed my skills in the following areas:

• Electronic Medical Record Systems: EPIC, NextGen

• Knowledgeable Medical Terminology: CPT, ICD9 &10, HCPCS

• HIPPA knowledgeable

• Microsoft Suites: Word, Excel, Outlook (and any others)

• Patient billing & collection

• Electronic Data Collection & Document Imaging

• Phones: Multi Line, Conference Calling, Overhead Paging

• Typing: 35 WPM

Experience

POR

Orthopedics Associates of Dallas

Aug 2016 - Apr 2017 (9 months)

As a POR I was responsible for patient check in and scheduling. Act as a liaison by working with cross-divisional teams in the identification and resolution of outstanding balances. I also used various document imaging devices for entering documents into patients charts while preparing them for the next day. I supervised general front office support and day to day task.

• Verified multiple insurance payers in various databases.

• Scheduled appointments and receiving co-payments in office.

• Well versed in Explanation of benefits.

• Experienced in document imaging for patient charting & Contact Doctors and doing Patient Referrals

• Maintain office general ledger.

• Lead the front office in hospitality and guest services. Ops Administrator (Email Coordinator)

Willis Towers Watson's OneExchange

Aug 2013 - Mar 2014 (8 months)

Extendhealth A Towers Watson Division- Richardson, TX Operations Administration Team Member,August 2013 - March 2014 As a operations administration team member I was responsible to ensure the supervisors have coached their benefit advisors on particular items from our various departments. This included identifying and confirming coaching opportunities, data entry, sending emails and reporting. I also had to pay attention to details and basic knowledge of Excel and other Microsoft Office programs. I also had to be flexible to take on multiple projects and self-motivated to complete projects by a specified deadline. Erin Simpson - page 1

• Extract data from multiple sources using Excel spreadsheets

• Email Supervisors and Benefit Advisors

• Helping People get on and re-new Medicare Plan.

• work with Pod Managers regarding coaching opportunities and reports

• Work with internet, Excel, Share Point, Outlook, and other programs as needed

• Created various Excel spreadsheets for Operations Management Appointment Supervisor

Dr. John G McHenry

Sep 2012 - Aug 2013 (1 year)

Schedule appointments

Called patients to reschedule appointments.

Reviewed incoming faxes and send to them to the doctor. Called referring patients to schedule a consultation. I was recently promoted to Appointments Supervisor. Prior Authorization Rep

CVS Health

Nov 2010 - Dec 2011 (1 year 2 months)

Processed authorizations for medications. After approvals, I verified correct CPT codes and entered codes for the medication to be able to go through at the pharmacy. When denied I investigated and noted claims and forwarded the information to the pharmacist for further review.

Pharmacy Technician

RITE AID

Nov 2008 - Oct 2010 (2 years)

Took new prescriptions over the phone from doctor offices. Input new prescriptions into the system, filled prescriptions, stocked medications. Did inventory once a week, ran the register, called doctor offices when patients prescriptions needed a prior authorization.

Education

Remington College-Dallas Campus

Medical Assistant

Remington College-Dallas Campus

Pharmacy Technician

Skills

Pharmacy • Pharmacueticals • Medicine • Time Management • Prescription • Medical Terminology • Patient Education • Medicare Part D • Pharmacists • Healthcare Erin Simpson - page 2

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