Carrie-Ann Grisamer
Carson City, NV 89701
***************@*****.***
Objective
I strive to obtain long term, meaningful employment with an established company that aspires to exceed their own standards, meet the needs of the community, and demands excellence from its employees. I love people and helping their dreams and aspirations become a reality. I feel customer service is my strong suit, along with the ability to help customers understand my employer’s point of view. I want to be challenged in my daily tasks, learn and master new skills, and become a dedicated asset to your company.
Employment History
The Home Depot
Carson City, NV
Customer Order Specialist
April 2015- Current
•Actively and Consistently supported all efforts to simplify and enhance the customer experience
•Project coordinator for Kitchen, Appliance, and Millwork installations
•Work with vendors and company representatives to fulfill orders
HotSpring Spas
Carson City, NV
Sales Clerk
March 2014- May 2014
•customer service, sales floor attendant, revenue growth
•preparing documents in Microsoft Word, Excel, and online research
•water chemistry training, product knowledge of spa/ pool chemicals
•ordering, stocking, and placement of sales floor items
Rent A Center, Inc.
Carson City, NV
Asst. Store Manager
July 2013- September 2013
•primary focus on sales and revenue growth
•customer service, conflict resolution, office management
•cash handling, banking, security, and loss prevention
•deliveries, scheduling, employee, management
Aaron’s Inc. (TUR, Inc)
Carson City, NV
Outside Sales/ Marketing Manager
October 2010- February 2011
•customer service and conflict resolution
•employees conduct, performance, and goal achievement
•sales floor management
•inventory control and monitoring
•currency control and monitoring, deposits and withdrawals
Marshall’s Inc. (TJX, Inc.)
Carson City, NV
Lead Cashier, Production Worker
October 2009- October 2010
•currency control and monitoring, deposits and withdrawals
•inventory control and monitoring
•heavy multi-phone lines
Afassco, Inc.
Minden, NV
Order Entry Clerk
April 2008- October 2008
•general management over warehouse staff in NV and OH
•accounts receivable, order entry and rectification
•inventory control, product knowledge and generation of customer interest in monthly specials
•heavy multi-phone lines, facsimiles, and e-mail communication
Smith’s Food and Drug Company
Gardnerville, NV
Non- Foods Clerk
July 2005- July 2006
•customer service and conflict resolution
•heavy multi- phone lines
•product knowledge, facing,shipping and receiving
•Western Union money transfers
•video dept. inventory control and monitoring, including retail sales
Scolaris Food and Drug Company
Gardnerville, NV
Cashier/ Pharmacy Clerk
April 2003- February 2005
•heavy multi-phones lines
•data entry and verification
•customer service and conflict resolution
•inventory control, product knowledge
•customer satisfaction
Education
Douglas High School Minden, NV Required Education 2008
Virginia College Online Birmingham, AL AA Business Management 2010
References
Available Upon Request