Data Analyst Patient Access

SMAIN BENLOUKIL

Charlottesville, VA **************@*****.*** 434-***-****

linkedin.com/in/smainbenloukil/ github.com/sb7bk1/personal-site

HIGHLIGHTS OF QUALIFICATIONS

Fluent in English, French & Arabic

Technical Skills: SQL and Python, MS Office

Mathematician with background in statistics and analysis

Ability to apply technology to solve problems

Recognized for excellent communication, problem solving and leadership abilities

Mature decision-maker, highly effective team builder with a strong sense of professionalism

PROFESSIONAL EXPERIENCE

Tetra Tech, Remote - Data Manager 2/2022-present

Perform data analysis with significant spreadsheet work with Microsoft Share Point/Excel

Reconcile data and organize digital files

Lacuna Health, Remote - Disease Investigator 8/2020-7/2021

Obtained and document medical details around COVID-19 treatment

Determined infectious timeline and conducted case investigations

University of Virginia Hospital, Charlottesville, VA - Data Analyst 4/2003-5/2019

Monitored, analyzed, and improved financial system operations for the Financial Operations Patient Access and Denial Management unit

Conducted operational studies utilizing data collection and advanced unit knowledge to proactively trouble shoot problems and improve systems and the performance of staff

Corrected Excel files averaging 3,000 accounts daily. Pulled data from the registration/scheduling software using queries

Performed area-specific support activities including technical lead and training duties of staff

Maintained insurance sites tables/security administration and provided access to end-users

Created reports utilizing MS Office and SQL tools with data extracted via ad hoc and data warehouse.

United Solution Alliance, Charlottesville, VA - Independent Sales Agent 1/2002-3/2003

Sold Mortgage Protection, Life, Medical Supplemental, Annuity, Retirement Planning, Estate

Preservation, Disability and Long-Term Care to insurance companies

Street Auction, Charlottesville, VA – Sales, Finance Manager 1/2000-1/2002

Inputted data for A/P and A/R using special software

Managed all aspects of each deal including sales, credit rating report, financing, and follow-up

Trained salespeople for better productivity

CISFL, Inc., Charlottesville, VA - Manager 12/1996-1/2000

Interviewed and hired translators, proofreaders, and editors for projects in Arabic and French

Created workflow chart and tracked project costs, responsible for final approval of all documents

Managed computer systems and network

EDUCATION

Coursera, Google Data Analytic Certification: Foundations – Data, Data, Everywhere, 2021

Baker College, Flint, MI - Bachelor of Science in Computer Science w/ concentration in Database Technology, 2017

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