KATHERINE

ESTREITO

adurj2@r.postjobfree.com

530-***-****

REDDING, CA 96001

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 7 years of related experience.

Hardworking and passionate job seeker with strong

organizational skills eager to secure entry-level unit secretary position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL SUMMARY

Shasta Regional Medical Center - Unit Secretary

Redding, CA • 02/2015 - 12/2022

Managed incoming calls and directed to appropriate department.

WORK HISTORY

Maintained rapport with physicians, nurse,s and other healthcare personnel.

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Maintained current and accurate medical records for patients.

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Provided information for patient admissions and

discharges to foster timely processing.

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Enhanced office productivity by handling high volume of callers per day.

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Monitored inventory levels and advised management of need for replenishment.

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Answered telephone calls to offer office information, answer questions and direct calls to staff.

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Received, recorded and addressed incoming and outgoing communication via telephone and email.

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Placed new supply orders, managed inventory and

restocked clerical spaces.

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Received and routed laboratory results to correct clinical staff members.

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Carried out front office duties utilizing data entry skills in framework of medical database.

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Organized paperwork such as charts and reports for office and patient needs.

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Organized and maintained patient chart filing system to promote quick data finding for staff.

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SKILLS

• Incoming Call Management

• Advising Patents

• Nursing Unit Operations

Office Supplies and

Inventory

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• Taking Client Histories

Patient Database

Management

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• Preparing Treatment Rooms

• Call Transfers

• Patient Chart Maintenance

• Incoming Call Reception

• Order Purchasing

• Adaptable and Flexible

• Outpatient Procedures

Siskiyou College

Susanville, CA

GED

EDUCATION

Golden Living Nursing Home - CNA

11/2014 - 11/2015

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

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Cared for residents in assisted living facility and delivered high-quality support to meet needs.

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Promoted good oral and personal hygiene by aiding

patients with shaving, bathing and teeth brushing.

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Oversaw and maintained patients' rooms, group living areas and nurse stations.

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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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Delivered individualized patient care by recording vital signs, documenting observations, administering

treatments and evaluating patient needs.

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Participated in fun group activities with patients to boost mood, improve overall memory and provide light

entertainment.

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