Service Agent Customer
Resume:
Tamyra D. Johnson Columbus, Ohio 43207
***************@*****.***
EXPERIENCE SKILLS
Quantum Health, Dublin, Ohio-PSR Use of personal computer.
Sept 2021-Present
Provide exceptional customer service through inbound/outbound calls in Office skills such as Faxing,
a modern, fast paced contact center environment. We offer empathetic copier, and printers.
guidance for benefits and creation of authorizations for treatment based
on the member's health plan. Resilient under pressure
Client Focused
.
St. Vincent Family Center, Columbus, Ohio- Adolescent
Behavior Specialist
January 2018- March 2019 LANGUAGES
Supervise children ages 6-12 years of age through daily activities. Coach
them through troubling behaviors. Display positive interactions with English
others, positive coping skills, and effective communication skills.
Alvis Inc., Columbus, Ohio— Direct Support Personnel
July 2016 - PRESENT
Assist Clients with everyday activities such as shopping, washing clothes,
and cooking. Demonstrate appropriate social interactions. Use
challenging moments as teaching lessons. Assisting the client in
changing their maladaptive behaviors into positive
Startek, Mansfield, Ohio — Customer Service Agent
Oct 2015 - February 2017
Answered incoming calls for AT&T. I took payments, helped customers
settle problems with their bills.
EDUCATION
Marion Franklin, Columbus, Ohio— Diploma
August 1984 - June 1988
Took general courses such as math, science, and english
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