Service Representative Front Desk
Resume:
Jamie Allen
( Sadie )
Troy, AL *****
**************@*****.***
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Blue Novis-Collections - Montgomery, AL
February 2022 to Present
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. · Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Customer Service Representative
Premier Technologies - Montgomery, AL
June 2021 to Present
Job was dealing with financial aid . Very hard working and made outstanding scores on calls. Customer Service Representative
Love's Travel Stops & Country Stores - Hope Hull, AL August 2020 to 2021
• Handle cash, credit or check transactions with customers
• Scan goods and collect payments
• Ensure pricing is correct
• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Make sales referrals, cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Bag items carefully
• Greet customers when entering or leaving establishment
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Process returns and check to see if items are damaged
• Answer customers' questions and get a manager if answer doesn't solve the issue
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction Concession / Summer Camp . Front Desk
Troy Parks and Recreation
June 2014 to July 2019
Customer Service . Working in an environment dealing with all ages. There are many jobs at this establishment such as day care, front desk work, dealing with event planning and also accounting. Education
Associate in Forensic Science
Alabama State University
August 2016 to Present
Charles Henderson High School - Troy, AL
August 2012 to May 2016
Skills
• Dealing with Childcare and Concession Work (5 years)
• Front Desk (5 years)
• Customer Service (5 years)
• Front Office (5 years)
• Guest Services
• Event Planning
• Phone Etiquette
• Office Management
• Microsoft Outlook
Additional Information
• Resilience
• Good communication
• Planning and research skills
• Self-management
• Teamwork and interpersonal skills
Contact this candidate