Craig Koppell

Syosset, NY ***** 516-***-****

adurf6@r.postjobfree.com

linkedin: www.linkedin.com/in/craig-koppell-b501a62b

Summary

Data Analyst/Reporting skills in business environment.

Computer operations (Unix) and Supervisor experience.

Skills

Microsoft Office (Excel, Word, Outlook), Microsoft Server SQL, Unix Operating System, Data Entry, Typing,

Supervisory Experience, Troubleshooting problems, Report creation, Data Manipulation/Organization

Experience:

Uber Driving Services Oct 2020 – Present

Driver Passenger/Food Delivery Services

Independent passenger transport and food delivery services

Hohmann & Barnard, Hauppauge, New York May 2018 – October 2020

Data Collections Specialist

Collect and Report monthly inventory and sales data using Microsoft Excel

Performed troubleshooting with office equipment

Create and modify SQL scripts to extract sales and inventory data reports

Create weekly inventory cycle count reports for company warehouses

Resolved various computer software problem requests from other employees

Scan Tax Exempt documentation and organize in file system

Utilized Microsoft Excel functions (Vlookups, Formulas, Macros, Pivot Tables, Graphs, Conditional Statements)

Improved existing processes using the Kutools Utility in Microsoft Excel

Uber Driving Services Jan 2017 – April 2018

Driver Passenger/Food Delivery Services

Independent passenger transport

Independent food delivery services

Cablevision/Altice (BGI Inc. Contract) Hicksville, New York Aug 2014 – Dec 2016

Network System Tester

Tested new and existing connectivity of customer networks

Utilized Excel Spreadsheet for documenting test environment

Trouble shoot issues during testing and escalate as needed

Created and modified various documentation via Excel

National Consumer Panel Syosset, New York Dec 2011 – June 2014

Data Analyst

Processed daily production files and created reports for various internal and external clients.

Created and maintained file creation process via Talend Open Studio and Excel.

Trained to utilize internal Linux programming utility to create and modify data reports

Modified Linux batch scripts utilizing vi editor

Created daily Excel spreadsheets for production reporting

Personal Data

Was fortunate enough to attend to family issues due to generous severance package Dec 2010 – Oct 2011

Thomson Reuters Nov 1999 – Nov 2010

Shift Supervisor (2008-2010)

Supervised staff of four and lead 3rd shift Operations staff supporting the real-time market data environment.

Maintained batch processing (Autosys) and monitored production within Unix operating systems.

Created and modified scripts to improve daily functions and performance

Eliminated printing run sheets to save on operating costs

Frequent problem solving of client issues without the need to contact technical support

Implemented production changes and improved efficiency in incident resolution

Traveled to Bangalore, India to mentor staff of 9 operators to insure training process

UNIX Computer Operator (1999-2008)

Monitored production systems and batch processing functions. Any escalation of incidents

reported to technical support.

Troubleshoot batch failures (Autosys). Determined causation and followed escalation procedures

Trained new operators in daily shift functions

Improved incident management utilizing HP Openview

Decreased customer complaints by creating alternate solutions for client ftp files

Frequent award recipient during times of crisis. (Transit strike, Inclement weather etc.)

SUNY at Farmingdale, New York

A.A.S., Business Administration

Five Towns College, Dix Hills, New York (formerly Seaford, NY)

A.A.S Business Management, Music Business

Grumman Data Systems Institute

Computer Programming Certificate

Courses in Microsoft Excel, Access, Powerpoint, and SQL Server at various institutions

and online methods

Contact this candidate