Bre’Anne Black
Ranked #* Best Customer Service and Attendance Manager
Kansas City, MO 64127
Email: adures@r.postjobfree.com Phone: 816-***-****
• Scored 99.9 in customer reviews
• EcoSure 99.7 in 2021 - Promotion in within 2 months each job Skills
• Microsoft Excel
• Accounting
• Budgeting
• Microsoft Office
• Team Management
• Supervising Experience
• Microsoft Word
• Sales
• Training & Development
• Leadership
• Negotiation
• Typing
• Organizational Skills
• Front Desk
• Data Entry
• Management
• Payroll
• Time Management
• Microsoft Powerpoint
• Filing
• Cash handling
• Merchandising
• Cash management
• Cleaning
• Food safety
• Food handling
• Barista experience
• Cooking
• Inventory management
• Serving
• Retail Sales
• Customer Service
• Human Resources
• POS
• Pricing
• Help Desk
• Event Planning
• Desktop Support
• Retail Management
• Microsoft Outlook
Work Experience
Office Manager/Administrator Assistant
Connect Staffing Professional – Remote April 2021 to Current
• Answer calls from clients and job seekers, give information, take messages, or transfer calls to appropriate individuals.
• Create, maintain, and enter information into company databases.
• Use computers for various applications, such as database management or word processing.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Schedule and confirm appointments for clients, customers, or job seekers. Assistant Manager
Panera Bread - Kansas City, MO September 2019 to April 2022
• Model Panera warmth and excellence for team, customers, and potential Panera employees.
• Ensure extraordinary guest experiences.
• Coach and motivate team to exceed bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
• Lead, manage, and develop team members; Type 43 WPM
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access.
• Cash Register, Answer phone calls, Refund orders, count safe and registers. Get Change from Banks, open and close cafe.
Front Desk Receptionist
Studio One Dance - Las Vegas, NV November 2018 to August 2019
• Reliable receptionist with the communication and organizational skills necessary to serve as the first point of contact and to manage general administrative tasks.
• Experienced with complex filing systems, both physical and digital, in addition to scheduling and supply management.’ Sizing for dance costumes.
• Took payments for monthly bills
Team Lead
QuikTrip - Kansas City, MO May 2013 to September 2017
• Monitored and supervised a group of employees to achieve goals that contribute to the growth of the organization.
• Motivated and inspire team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.
• Managed the day-to-day activities of the team; motivated the team to achieve organizational goals.
• Developed and implemented a timeline to achieve targets.
• Delegated tasks to team members; conducted training of team members to maximize their potential.
• Empowered team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducted quarterly performance reviews; contributed to the growth of the company through a successful team.
• Created a pleasant working environment that inspires the team.
• Count Registers, fill deposit forms, scheduling. Education
High school diploma
Ruskin High School - Kansas City, MO
August 2009 to May 2013